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Bluebird Care Coleraine
- Home Health Care
- Coleraine
About this business
Location details
31 Long Cmns, Coleraine, BT52 1LH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am very happy with the care my mum receives from Bluebird, all of the girls who come to sit with her weekly provide companionship, a chat, some play games that she enjoys and provide support and empathy and kindness to both of us. I am able to go out for a much needed break, safe in the knowledge that my mum is safe, happy and secure. Thank you.
Business response:
Thank you so much for your lovely review. It's wonderful to hear that your mum enjoys the companionship, games and chats with our care team each week. We know how important these visits are, not only for the people we support but also for their families. We're especially pleased that our service gives you the chance to take a well-earned break, knowing your mum is safe, happy and well cared for. I'll be sure to pass your kind comments on to the team, who will be delighted to hear them. Thank you for trusting us to support ... read more
We are very greatful for the nurses that come and help us in the mornings.
Business response:
Thank you for your kind words. We're delighted to hear that our care team is making a positive difference each morning. Your feedback means so much to us and will be shared with the team. Thank you for choosing Bluebird Care Coleraine.
I am very pleased with the services I get from Bluebird staff
Business response:
Ellen, thank you for taking the time to complete the review. We are very pleased to know that you are happy with the service from Bluebird Care Coleraine.
The support provided by Bluebird has made a hugely significant difference to my Dad. In fact his health both mental and physical have improved as a result of the service provided by Bluebird. The carer is able to take Dad out of the house for a change of scenery, & goes for walks and talks. This has resulted in a positive change as Dad is now walking further & his mental health improved. It is such a relief to me as I get a break knowing Dad is in good hands. The app also is great so I know what he has done.
Business response:
Thank you for taking the time to leave a review. We are delighted to hear how happy you are with our service and the difference it has made to your Dad's well-being. We will be sure to pass your compliments on to the team.
Staff have excellent communication skills, being active in conversation, making good eye contact, building rapport with the client. They make the client feel at ease when carrying out procedures. Their standards of personal hygiene are excellent. They are very thorough and do not waste time. They listen actively to any concerns that the client may have.
Every carer comes into my house with a smile and a very cheery hello and tells me who they are. They were extremely proficient but to be honest it was done in a great way. They all were like good friends. During the exercises I had to do they were strict in making sure that I was doing them correctly, especially in leg alignment. I started with apprehension but changed instantly when we commenced with your carers. First-class, totally efficient and extremely nice and pleasant. Congratulations to all staff.
Every one of the carers is delightful, it brightens our day when they come. They are willing to help in every situation, e.g. when I was in hospital they just couldn't do enough for my husband and when I had to take a blood test to hospital urgently, I left the kitchen in a mess and when I came back, I was delighted to have a neat and tidy home. We just couldn't do without them.
Business response:
Thank you for reviewing our service. It is lovely to hear that our care assistants help you in every way possible and also brighten your day. We will be sure to share your kind words with our team.
I thoroughly enjoy seeing the happy faces coming in to assist me.
Business response:
Thank you for reviewing our service. We are really pleased to hear that you find benefit in our service and enjoy our care assistants visiting. We will share your kind words with our team.
I find the staff all very polite and helpful, there is always a very pleasant hello in the morning when they come in. I did have an issue with the time they came in at first but that has been sorted, they are now in good time and they give me a lovely shower twice a week and I do get the help I need other days. It is a pleasure to know they are coming in each day.
Business response:
Thank you for taking the time to leave a review. We are delighted to hear how happy you are with our service and that our care assistants are providing all the support you need. It is really good to know that the issue you had with timings at the beginning has been resolved. We always aim to provide the best service we can and we appreciate being made aware of any issues our customers may have.
Frequently asked questions about Bluebird Care Coleraine
How is Bluebird Care Coleraine rated?
Bluebird Care Coleraine has a 4.8 star rating with 24 reviews.
When is Bluebird Care Coleraine open?
Bluebird Care Coleraine is closed now. It will open at 8:30 a.m.