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Bluebird Care Coleraine
- Home Health Care
- Coleraine
About this business
Location details
31 Long Cmns, Coleraine, BT52 1LH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am happy with the service of the Bluebird staff and am happy and pleased to see and appreciate them coming in.
Business response:
Thank you for reviewing our service. We are delighted to hear that you are very happy with the care you receive and that you enjoy the care assistants visiting you. We will ensure that we pass your appreciation on to the team.
I contacted Bluebird Care, Coleraine approximately 2 years ago to help with my mum who has dementia, it was difficult as Mum did not think she needed help. The dom care calls had to be phased in over a number of months to let Mum get used to the situation until we had regular calls 4 times a day, 7 days a week. As time progressed my dad also required assistance and the call duration had to be increased. It then became apparent that live-in-care was required for Mum and Dad and Bluebird Care seamlessly put this in place for u... read more
Business response:
Thank you for your lovely review. It was our pleasure to care for both of your parents and to offer all of the support that they needed over the last few years. We will share your kind words and appreciation with everyone who cared for your mum and dad.
My family approached Bluebird Care Coleraine to help us when my mum was referred to palliative end-of-life care. From beginning to end the service we received from the team who organised full-time care was outstanding. Two staff members, in particular, were invaluable help to us. Empathetic, efficient, proactive, professional, thorough and most of all kind. They looked after the whole family, not just my lovely mum. We will be forever grateful and would not hesitate to recommend them.
Business response:
Thank you for your lovely review. It was a pleasure to care for your mum and fulfil her wish of staying at home. We will ensure that our carers know how much you appreciated them, and the support they provided during this time.
My wife was looked after in a loving and caring way. The two live-in carers were excellent and lovely people. I will greatly miss them. It felt that they were part of my family.
Business response:
Thank you for reviewing our Live-in Care service. We really appreciate your feedback and it is lovely to hear that your wife received the high standard of care that we pride ourselves upon. We will ensure that the carers are made aware of your kind words and your appreciation for the way that they cared for your wife and supported you.
Without my carers coming in, I would have great difficulty seeing to my basic personal needs. I also look forward to the company and find all the staff to be very professional, and they are always respectful and friendly.
Business response:
Thank you for leaving this lovely review. We are delighted to hear how beneficial our service is to you and how fantastic our care assistants are in supporting you. We will be sure to pass your lovely compliments on to your care team.
From the initial enquiry to the service being provided was a great experience. The standard of care has been excellent.
Business response:
Thank you for your excellent review. We pride ourselves on providing the highest standards of care, and we are delighted to hear that we are meeting these expectations.
Bluebird Care Coleraine comes into my dad, mum and disabled brother. I could not manage without them. They do their job excellently and will help in other ways if needed. They are all lovely girls and my mum, dad and brother look forward to seeing them daily.
Business response:
Thank you for taking the time to review our service. We are delighted to hear that our services have been of great support to your family, and the excellent job our care assistants are doing caring for your parents and brother.
My brother who has learning disabilities and physical loves his carers from Bluebird coming in. They are pleasant, friendly and have empathy for him. Nothing is a bother and they give him time, he doesn't feel rushed and enjoys their chats. He is sitting waiting for them which is a good sign.
Business response:
Thank you for taking the time to write this lovely review. We are really pleased to hear how well your brother's care service is going, and the positive rapport he has built with our carers. We are very proud of our care assistants and the high standard of care they deliver.
Since mum passed away, Bluebird have been a life-line for us. Just knowing that someone is going in every day to help dad with meals and generally providing company for him, has given us a lot of comfort and taken away a lot of worry. The carers are all lovely, helping with all sorts of things to make dad's day a bit more normal. I can't recommend them and what they do highly enough.
Business response:
Thank you for reviewing our service. It is lovely to hear how our visits have not only supported your Dad through a difficult time but they have provided peace of mind for you.
Frequently asked questions about Bluebird Care Coleraine
How is Bluebird Care Coleraine rated?
Bluebird Care Coleraine has a 4.8 star rating with 24 reviews.
When is Bluebird Care Coleraine open?
Bluebird Care Coleraine is open now. It will close at 5:00 p.m.