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Bluebird Care Doncaster
- Home Health Care
- Doncaster
About this business
Location details
Office 7, D Block, Ground Floor, Balby Court Business Campus, Balby Carr Bank, Doncaster, DN4 8DP, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We appointed Bluebird care after a very negative experience with another service provider. They were kind and considerate when we explained the previous negative experience with the other care company and did everything possible to ensure a smooth handover. The care my dad has received has been wonderful, the reliability and punctuality of the carers has been excellent with any expected delays communicated in a timely manner. My only comment would be that my dad has a mixture of different carers attending daily which has mad... read more
Business response:
Thank you so much for your kind words, we really appreciate it. Your review means a lot to us, especially since we really like to know what impact we have on our clients and their families. We endeavour to deliver a premium service to every single client that we support, and we are really pleased that you are very happy with us and that we are able to give the positive and reliable support that your dad truly needs. All of your feedback will be taken on board and we will always aim to learn and improve from it. Thank you onc... read more
I have been very impressed by Bluebird Homecare since my first contact with them. They were easy to contact and sign up with, the manager who did the initial assessment with my dad was great and really put him at his ease as well as communicating regularly with me. My dad has the same carer coming every morning and she also developed a good relationship with my dad really quickly. She has also contacted me direct with any concerns and been clear that she is very happy for me to contact her direct with any worries. I have had... read more
My mum is coming up to her 90th birthday always been independent but felt needed a little care on a daily basis can't stress how good the carers are happy to do anything and most importantly my mum had a fall and her falls alarm failed her but her carer arrived made her comfortable called us and an ambulance and stayed with her til we got there THANK YOU
We chose Bluebird Homecare as we had a bad experience with another Agent. At first was unsure but then everyone was so lovely who comes to look after my mother in law and puts us as ease knowing she is well cared for, managers re-assured us and always their at the other side of phone of any issues.
From my first call to Bluebird, requesting support, the whole process from our initial meeting to discuss requirements, the setting up and the provision of care has been seamless and stress free. The care provided is adapted to my Mother-in-laws needs. The carers are providing a kind, caring service which is so important and brings piece of mind to the family when we are not able to. be there
The service I have received from Bluebird Care has been wonderful from everyone concerned. All the staff from management down to all the carers have been kind, understanding and fair and very patient. Old age can't be reversed, but it certainly can be made more comfortable by caring people.
Business response:
Thank you so much for your wonderful comments. Having amazing clients like yourself really makes our job so much easier and it truly makes us want to work hard and do our best to give that consistent high quality care that you truly deserve. It has always been a pleasure working with you and the family. We really appreciate you taking the time out to leave us such a positive feedback.
Right from the start Bluebird Care have been wonderful. The whole process from initial meeting to care has been very stress free. The staff from management to carers are wonderful, helpful, kind and have treated my wife and I with dignity and compassion.
Business response:
Hi Julian, thanks for your great review! If there is anything else we can do for you, please don't hesitate to let us know 01302 870348. Your great rating means a lot to us, and we appreciate you taking the time to leave us this review! Take care!
We get a fabulous service that I feel is very much tailored to our needs as a family. Staff are warm and friendly and I believe they truly care about people, nothing is ever too much trouble. It feels more than a service. It has a personal feel that I'm doubtful we might receive from all care providers. Thank you to all for caring.
Business response:
Thank you for your kind words and feedback. We really enjoy working with mom and it always makes out jobs easier when the family is supportive and involved like yourselves. Our focus has always been to give the best possible care that is personalised and meets all of mom's needs. We are always available if you need any further support or if you need anything at all, you can reach out to us at any time.
We have been using Bluebird Care for approximately five months now and we are extremely happy with their service. My sister has dementia and was struggling to cook a meal plus I wanted the assurance that someone was checking on her on days when I was unable to see her. I rang Bluebird and the owner came out to see us to assess our needs. She is a really lovely lady and nothing is too much for her. We agreed on an hour a day for lunch times. All the staff that care for my sister have been wonderful, very friendly and caring. ... read more
Business response:
Hello Pat, thank you so much for your kind words, we really appreciate it. Your review means a lot to us, especially since we really like to know what impact we have on our clients and their families. We are really pleased that you are happy with us and that we are able to give the positive and consistent support that your sister needs. Thank you for always being very communicative and responsive with us so that we are able to work as a team to deliver the highest quality care.
Frequently asked questions about Bluebird Care Doncaster
How is Bluebird Care Doncaster rated?
Bluebird Care Doncaster has a 4.9 star rating with 22 reviews.
When is Bluebird Care Doncaster open?
Bluebird Care Doncaster is closed now. It will open on Monday at 8:30 a.m.