This profile has been claimed by the business owner or representative.
Bluebird Care Doncaster
- Home Health Care
- Doncaster
About this business
Location details
Office 7, D Block, Ground Floor, Balby Court Business Campus, Balby Carr Bank, Doncaster, DN4 8DP, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Really good care. Very happy with my care. Everyone is nice.
Business response:
Thank you for your kind words. We are always happy to hear feedback about how we are doing and it is always a pleasure to help support you.
I was trying to find some home care support for my father at very short notice. My initial point of contact was the owner, she was understanding, efficient and even though they were extremely busy, she was committed to providing a service for us at very short notice. Importantly, the owner liaised well and always made contact when she said she would. Together with her colleague, they swiftly undertook the required procedures to give us a quick start date. The carers I met showed compassion, care and sensitivity. My dad didn’... read more
Business response:
Hello, thank you so much for your feedback. It means a great deal to us. Even though our stay was short, we really liked getting to know Dad and the family. You guys are doing a wonderful job with Dad and should you ever need us in the future, we are here for you. Feel free to call us or drop us an email, if any support is needed.
We were really nervous about having carers come in but our first meeting with a member of staff made us feel so at ease, you can tell he really cares and is not just in the office with no hands-on experience. Everything was explained clearly and tailored around my father-in-law's needs. The first meeting with the cares went brilliantly, we didn't know what to expect but they were absolutely fantastic, he came to oversee the first meeting. So far, I am very impressed with the service as a whole.
Business response:
Thank you for your kind review. We do understand how nerve-wracking it must be the first time care is being started but we do try our best to ensure the process is clear and as caring as possible. I am really glad to hear that things are going well for your father-in-law and that he is enjoying the support we give. It is always great to receive feedback so thank you for taking the time to let us know about how we are doing.
My husband liked to get out of bed before the carer arrived but on this one morning he couldn't get out of bed he was so stiff. When the carer arrived she came upstairs and she knew exactly what to do. She was patient and caring, she managed to get him to the bathroom get him washed dressed and downstairs for his breakfast.
Business response:
Thank you so much for your kind words. Even though we promote independence as much as possible, all of our carers are trained to know when that little bit of extra support is needed, so we are grateful that you have noticed this and given us feedback. It is an absolute pleasure working with the client and the family, we really value you and we hope to continue providing you with the highest quality care.
Bluebird Care, Doncaster provided exceptional care for my mum for a six-month period prior to her going into a residential care home on a permanent basis. All the carers provided care of the highest standard and the half dozen or so ladies I met in person always seemed genuinely interested in my mum’s welfare. They did their duties in a warm and friendly manner and my mum looked forward to their visits. Management was always very accommodating and accessible and on rare occasions when I couldn’t get through, a swift callback... read more
Business response:
Thank you so much for your kind words. We really do care for our clients and always aspire to give the highest quality of care possible. Our aim is to deliver a high standard of care whilst helping our clients maintain their independence, so I am pleased that we were able to meet your expectations. It was a pleasure working with yourself as well, as you were always responsive and helped make delivering care to Mom run smoothly. All the best to you and the entire family.
The care my mum received from Bluebird Care was very kind and caring, and Mum was always treated with dignity and respect. The manager always did her best to accommodate the hours and days that suited Mum best and welcomed any feedback. She was also very kind in offering support from Mum's carers for Dad (when they were there for Mum) when he was very poorly. When Mum was particularly unwell, the carer that day stayed with us for longer to ensure my Mum was OK. The reason I gave four stars rather than five was because during... read more
Business response:
Thank you so much for your kind words. We really enjoyed looking after Mum and the family, including yourself, has always been very supportive throughout the time we spent with Mum. Best wishes to you and all the family.
Bluebird Care have been supporting my dad for a few weeks, during this time the carers have treated my dad with the utmost dignity and respect. They have been friendly and professional at all times. He’s enjoyed seeing them daily. The ongoing contact I have had with the management has been second to none, my queries and concerns have been dealt with promptly and professionally. I would definitely recommend this company
Business response:
Thank you so much for your kind words. We really try our best to ensure all our client's needs are met whilst delivering high-quality, safe care. We are really glad to hear that dad enjoyed having us over as we enjoyed attending to him as well. If you ever need anything at all, please reach out.
My sisters and I would like to thank Bluebird Care for the fantastic care they gave to my dad while his partner was away for the week. One particular staff member was absolutely amazing, he went above and beyond to make my dad feel safe and happy. You can tell this is not just a job to him, it is a vocation. We will definitely be using Bluebird Care again. Thank you.
Business response:
Hello, Thank you so much for your kind words. Our main goal is to provide safe and high-quality care, so we are really glad that you were happy with our service. It was a pleasure looking after your dad. If you ever need us again please reach out.
Frequently asked questions about Bluebird Care Doncaster
How is Bluebird Care Doncaster rated?
Bluebird Care Doncaster has a 4.9 star rating with 22 reviews.
When is Bluebird Care Doncaster open?
Bluebird Care Doncaster is closed now. It will open on Monday at 8:30 a.m.