Bluebird Care Ealing

Z S 

on Homecare.co.uk

3 months ago

After going through a recent surgery and recovery period, I requested the assistance of Bluebird care. They sent three different carers across one month, approximately, and they were all helpful, polite, kind, and understanding. They were very flexible when it came to the booking times and length of treatment. I occasionally had the odd delay or early arrival vs the planned time, but that was understandable considering traffic and other factors. I would absolutely recommend them to friends and family. 

Diarmuid M 

on Homecare.co.uk

4 months ago

I remain as satisfied with Bluebird. My uncle lives alone and all of his friends and family live far away. We rely on Bluebird to manage my uncle's daily needs. The care management app is of great assistance to me in managing my uncle's care remotely. Bluebird management are very supportive at all times and address my concerns clearly and promptly. Bluebird Care experts accompany my uncle to local health appointments and ensure that he wears his security pendant and that it is always kept charged. My uncle's overall intellec... read more

V V 

on Homecare.co.uk

4 months ago

The care provided to my mother has been good, carers follow through on instructions and routines. In the main, they take the time to talk to my mum and engage with her while attending to her personal needs. However, there have been issues with keeping to scheduled times, particularly the early morning or evening visits. Often times some carers come over 30mins late. We were initially told that if over 30mins late we would receive a call from the office, but this rarely happens. In addition, particularly out of hours it is di... read more

J D 

on Homecare.co.uk

4 months ago

My elderly mother has been using the services of Bluebird care for the past few years now and we are really very happy. We have a couple of carers who have been regularly with mum now for the last couple of years and she really enjoys and feels safe with them. The carers help her with breakfast, washing, and dressing, and then help her with some lunch, and occasionally when we need an evening call they might do an evening dinner and put to bed call too. We went with Bluebird Care after having a couple of years of disastrous ... read more

S A 

on Homecare.co.uk

2 years ago

Bluebird demonstrate sincere caring support to the client, always respectful to the client's needs and agile to changing circumstances. Carers have demonstrated attention, patience and dedication to the client's medical, welfare and spiritual needs - ready to encourage the client to improve their well-being. Communication from the carer and the head office has been excellent - ready to inform the family of developments and opportunities to improve the well-being of the client Coordination with other agencies has been very go... read more

Margaret N 

on Homecare.co.uk

2 years ago

In January ,my brother was very frail and weak. Glady was so kind to him and made him feel comfortable ,relaxed and peaceful. She was able to recognize his symptoms and adjusted her care to him accordingly. Even at the end he was able to respond to her and expressed his appreciation. She was also a great support to me ,giving me encouragement and keeping my spirits up by her cheerful outlook. 

K W 

on Homecare.co.uk

2 years ago

It has been a relief to know that Bluebird has provided continuous care regardless of the pandemic, strikes,etc. It has also been good that they have provided additional care at very short notice. Their accounting has been accurate and invoices have been received in good time and are detailed and clear. 

Kate P 

on Homecare.co.uk

2 years ago

We are extremely grateful for the support Bluebird provided at a very difficult time. My father-in-law had to go into hospital as an emergency and was there for many weeks. Within two days Bluebird sent us a wonderful live-in carer to be with my 91-year-old mother-in-law who has dementia. She was warm, kind and flexible - and also had the house looking better than it had for years! We also wanted to say how much we appreciated the calm, positive support from the office staff - always available at the end of the phone. My mot... read more

K M 

on Homecare.co.uk

3 years ago

My carer is amazing. We clicked immediately. She quickly learned my preferences about where things go what I need and when I need it. She is very aware of my mobility issues and arranges my travel. She is an amazing cook, she is thorough and efficient and leaves the house spotless. She is a joy to have around I wouldn't be without her.