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Bluebird Care Ealing
- Home Health Care
- Harrow
About this business
Location details
Bluebird Care, 107 Kenton Road, Harrow, HA3 0AN, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I specified certain requirements that my carer should have. They were all dealt with satisfactorily.
Business response:
Thank you so much for your review of our service. We put a lot of effort into listening to your needs and preferences and matching these to our diverse team of fantastic care assistants. We are constantly reviewing our charges, and pay rates, to ensure that we are both competitive and offering great value for money to our customers. We endeavour to continuously improve our services, offer better pay and conditions for our team, and ensure the services we provide are affordable.
We have been delighted with the excellent service provided by Bluebird Care. We use the service t proved companionship for my mother who lives with us, whenever we need to leave her for a few hours in the evenings they provide a regular carer each time, who mum has got to know and looks forward to spending time with.
Business response:
Thank you so much for your review of our service. It is our absolute pleasure to visit your mother, and we are so pleased to be able to offer a regular care assistant. We know how important this can be in building trust and positive professional relationships.
We needed the service of a full-time carer at short notice and it was important they had palliative care experience. Bluebird were very flexible and had people on standby until a firm date was known and then was able to provide us with a lovely carer. She looked after our friend so well for the last short weeks of her life. She was gentle and very experienced and hardly left our friend's side. She was very understanding and also helped the friends and family throughout this difficult time, easing our concerns. I can't recomm... read more
My mum’s carer is very jolly; she makes my mum smile and always treats my mum as one of her family. She is so caring and kind, and always goes above and beyond her duties. Nothing is too much for her, and my sister and I are so very grateful for the care mum is receiving. We have had other carers who have said “oh I don’t do that “ or, “it says here that I’m only supposed to do this” which is not very helpful to an old 79-year-old with mobility issues and lots of health problems, so we are really happy and appreciate mum's c... read more
Business response:
Thank you so much for your feedback. We are very pleased that you have been able to build such a strong relationship with your mother's care worker. We put a lot of effort into making sure that we only employ the very best candidates that will deliver the high standard of care your mother deserves. We recognise that everyone's care needs will most likely change over time, and therefore the care plans must be regularly reviewed. If a particular task is needed but has not yet been risk assessed, our team are advised to err on ... read more
My son has received care from Bluebird for several years. He has found his carers to be reliable, compassionate and friendly. They treat him and our home with respect and care.
A good service. Well organised. Occasional problems to be expected. Staff on the whole, excellent but some better than others. May well wish to increase service in future.
The two main carers I had were both highly efficient and both very hard-working, diligent and were both very kind and thoughtful. Others were good as well 2 or 3 others were capable, friendly and worked well. There was only one carer who was only interested in talking about herself.
Having reached the age of 94 years and my wife of 89, facing a long period of being in hospitals, we joined Bluebird Care and have been most impressed by the service we have received on a daily basis. In my career in banking charity work, I have been most impressed by the ability and attention to detail and have no hesitancy in recommending them for your attention.
A good service with dedicated and sensitive staff. Management sometimes rather uncertain.
Frequently asked questions about Bluebird Care Ealing
How is Bluebird Care Ealing rated?
Bluebird Care Ealing has a 4.5 star rating with 29 reviews.
When is Bluebird Care Ealing open?
Bluebird Care Ealing is closed now. It will open on Monday at 8:30 a.m.