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360 Ringwood Rd, Ferndown, BH22 9AT, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience is excellent with your lovely carers. The only thing I would like is a 7 am start every morning (as it is not possible for me to get out of bed unassisted to 'spend a penny') although I realise this is sometimes difficult to arrange.
The Supervisor has been very patient and understanding of my aunt's requirements and has tried to accommodate her preferences in relation to care times, particular carers etc. The carers themselves are always very helpful and try to do everything they can to allow my aunt to remain living safely and comfortably in her own home.
The service hasn't been without its faults, communication with the office could do with improvements! Two members of staff, in particular, are responsive and super helpful. Nothing is too much trouble. They are polite and understanding of the situations that arise and do their best to help. The majority of carers have been outstanding (a few have gone above and beyond) in the care for my nan and any issues that have arisen have been dealt with quickly.
Bluebird Care Ferndown has a 4.2 star rating with 15 reviews.
Bluebird Care Ferndown is closed now. It will open tomorrow at 8:30 a.m.