This profile has been claimed by the business owner or representative.
Bluebird Care Ferndown
- Home Health Care
- Ferndown
About this business
Location details
360 Ringwood Rd, Ferndown, BH22 9AT, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My husband has dementia and is unaware what to do regarding cleanliness. He would not go in the shower for weeks sometimes. I contacted Bluebird about my concerns and have never looked back. They are very kind and treat him with utmost dignity. He is shaving and showering every day now with their help.
Business response:
Thank you so much for your kind review. We are so pleased that we were able to help you and your husband.
The office staff are efficient and arrange sitters and shower ladies for us. The carers are efficient, kind and caring carrying out their duties with a sense of humour and a smile.
Business response:
I am delighted you are happy with the team that helps you out and I am glad they do it with a smile and sense of humour. Speak soon, Richard.
My experience is excellent with your lovely carers. The only thing I would like is a 7 am start every morning (as it is not possible for me to get out of bed unassisted to 'spend a penny') although I realise this is sometimes difficult to arrange.
The Supervisor has been very patient and understanding of my aunt's requirements and has tried to accommodate her preferences in relation to care times, particular carers etc. The carers themselves are always very helpful and try to do everything they can to allow my aunt to remain living safely and comfortably in her own home.
The service hasn't been without its faults, communication with the office could do with improvements! Two members of staff, in particular, are responsive and super helpful. Nothing is too much trouble. They are polite and understanding of the situations that arise and do their best to help. The majority of carers have been outstanding (a few have gone above and beyond) in the care for my nan and any issues that have arisen have been dealt with quickly.
Frequently asked questions about Bluebird Care Ferndown
How is Bluebird Care Ferndown rated?
Bluebird Care Ferndown has a 4.3 star rating with 17 reviews.
When is Bluebird Care Ferndown open?
Bluebird Care Ferndown is open now. It will close at 5:00 p.m.