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Bluebird Care Guildford, Godalming & Woking
- Home Health Care
- Woking
About this business
Location details
Lion House, Oriental Rd, Woking, GU22 7DL, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird Care was recommended to me by a friend who had used them in the past . My mother basically became bed bound and we needed to get immediate care for her . I called you and a representative came out in less than an hour . Mum was assessed and a profile bed etc was ordered so that care could be carried out . We have 2 main carers who are absolutely fantastic with her, who i feel go above and beyond what i thought good care was . A huge thank you to everyone who has been involved
Business response:
Thank you so much for sharing your experience and taking the time to pen us a review, We're truly grateful for your kind words. We understand how important it is to have support in place quickly, especially when a loved one's needs change suddenly, and we're so pleased we were able to be there for your mum when you needed it most. It's wonderful to hear that our team responded promptly and that the assessment and equipment were arranged without delay. We're especially delighted that your two main carers have made such a posi... read more
Maria and the team at Bluebird Care were extremely helpful and a delight to work with, providing daily visits for my Mother which then escalated to a Live in Carer. Very professional and considerate. Highly recommended.
Business response:
Thank you for your kind words and positive review. It has been a genuine pleasure supporting your mother, and we truly hope she is now feeling settled and comfortable in her new home.
The care that my father has received has been excellent. When he first came out of hospital they made sure they put him at ease so straight away he felt secure. I can't speak highly enough as that made my life much easier knowing dad was in capable hands.
Business response:
Thank you sincerely for your kind and thoughtful review. Our mission is to provide peace of mind not only to our customers, but also to their families-reassuring them that their loved ones are being cared for with dignity and respect. It means a great deal to our team to know that their efforts are making a meaningful difference in supporting your father and those close to him. Your feedback will be deeply appreciated by everyone involved.
Returning from hospital after a complete mental and physical breakdown - caused mainly by my wife's agressive dementia in our house in Hampton, Middlesex, I arrived at my faughters' house in Ripley in a state of total confusion, with the help of Guildford Bluebird Care, and my two daughters, I am now recovering well, and able to cope with minimum assistance. I continue to improve my self-confidence and ability.
Business response:
Thank you for taking the time to review our service. We're honoured to have supported your recovery, and the care team is truly encouraged by your progress. Collaborating with your daughters throughout this journey has been deeply rewarding. The team holds you in high regard and remains committed to providing continued support tailored to your needs.
Our experience of Bluebird (Guildford Godalming and Surrey Heath) has been exceptional from the moment I made the first call hoping a care package could be put in place within a couple of days so my mother could leave hospital and it was. The two carers were so skilled, helpful and kind and put my mother totally at ease - we are so grateful. Management was always responsive and totally committed to supporting us - nothing was too much trouble. I can't recommend this service enough. Thank you to you all.
Business response:
Thank you for taking the time to write us such a wonderful review. Our care team and management team work closely together to ensure that our customers journey is as stress free as possible.It is our aim to offer premium care, starting from the initial phone call to discuss how we can support, through to the hands on care our care experts are trained so thoroughly to do. Once again, thank you for your kind words and for entrusting us with your mothers care.
My mother finds the carers very pleasant and obliging. Access to the Bluebird system allows us to read the carers' notes and advise mum on any changes to the visiting schedule. Any important issues are notified to us by phone as well as being included in the notes. Mum has taken surprisingly well to having carers visit which is down to the staff.
Business response:
Thank you for taking the time to write a review.Communication is so important when ongoing care is required, the family portal is a great way of keeping up to date on a loved ones well being and also allows us to highlight and discuss additional support if its required.We are so pleased to hear your mother has accepted and enjoys the carers visits, I know the team feel the same way.Thank you for your kind words.
The carer and the team have helped to make the transition to having home care for my mother in law a positive experience . They have all been kind, caring, helpful and flexible. Mum is now looking forward to each visit and speaks highly of the carers. Thank you all for helping us to help her.
Business response:
It's wonderful to hear when a customer looks forward to our visits, our team of dedicated care experts strive to offer the premium care our customers deserve. The first steps can be challenging when first introducing home care and we often find customers are reluctant to accept they need some help, however, as your mum has proven, with kindness, understanding and flexibility, the benefits of care are quickly realised.Thank you for your kind words and for taking the time to write a review.
The staff have been professional, patient, supportive to the client and the family keeping us informed at all times. They have all ways attended on time and met the clients needs and wishes. The client looks forward to their visits.
Business response:
Thank you so much for the review.It's so important for us to understand and tailor our service to each individuals needs and requirements. To hear that a customer looks forward to our visits is wonderful and these comments will be passed on to the care team.Communication and support for all parties involved is crucial and is a key element of the premium care our customers deserve.
My father and I have always found all carers to be kind, considerate and thoughtful. Always arrive on time. My father found it difficult at first having to bring carers in to help him after having a couple of severe falls.
Business response:
Thank you for taking time to write a review.It's often the case that customers are reluctant to accept help at first and its the family that approach us in the first instance to discuss their loved ones needs.With careful planning and gradual introduction of care, our customers quickly appreciate the benefits of our care team visiting and realise the benefits of the visits.I will pass on your kind words to your fathers care team.
Frequently asked questions about Bluebird Care Guildford, Godalming & Woking
How is Bluebird Care Guildford, Godalming & Woking rated?
Bluebird Care Guildford, Godalming & Woking has a 4.6 star rating with 25 reviews.
When is Bluebird Care Guildford, Godalming & Woking open?
Bluebird Care Guildford, Godalming & Woking is closed now. It will open on Monday at 8:30 a.m.