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Bluebird Care Guildford, Godalming & Woking
- Home Health Care
- Woking
About this business
Location details
Lion House, Oriental Rd, Woking, GU22 7DL, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have found all the carers that have come from Bluebird to very professional and caring - we have used live in care and now have daily carers as my husband has improved. Also the everyone has been very flexible and helpful as we have had to adjust the care. I know my husband is safe when I have leave him to go to work. Management have also been very helpful and do regular check ins with us to make sure everything is going well.
Business response:
We are delighted that you are satisfied with our service and feel reassured that your husband is being cared for safely and compassionately while you are away. We understand that care needs can vary with each customer's circumstances, and we believe that offering flexible and prompt additional assistance is essential. Thank you so much for taking the time to express your positive thoughts and sending in a review.
Excellent service ! My mum is very happy with the service, level of care and people visiting. Carers are attentive and helpful. My mum looks forward to the visits every day. The office administration staff have been very helpful as well, and any requests have been actioned promptly. Fully recommend Bluebird Care.
Business response:
Thank you for such a lovely review, its wonderful to hear such positive comments about our care team and its always heart warming to know that our customers look forward to our visits. Thank you also for mentioning the office staff, it really is a team effort that allows us to offer the premium care that our customers deserve.
I am happy with the carers - both in their attitude and the work. I look forward to them arriving and find them friendly and obliging.
Business response:
It's always lovely to hear that our care professionals are making a positive difference in our customer's lives and that their visits are looked forward to. I know our team will be delighted to hear your feedback. Thank you so much for taking the time to write us a review.
Bluebird Care provided care for my 97 year old mother who expressed her gratitude to me for the exceptional care provided by 3 staff members in particular. Their dedication has made a positive difference to my mother. I would also like to thank another staff member who is very proactive and at short notice arranged overnight care when needed.
From our very first contact with Bluebird Care, we were impressed by their efficiency, empathy and professionalism. The carers themselves are lovely and provide a service to my husband which not only meets his physical but also emotional needs. They are warm and friendly and perform their tasks brilliantly while always being prepared to go the extra mile. They are backed up by a service which I cannot fault. We are given a weekly schedule in advance and if any change becomes necessary, we are notified of this also well in ad... read more
Business response:
Thank you for your detailed and positive feedback on your experience with us. It's heartening to learn that your husband's care requirements, both physical and emotional, are being fulfilled and that our care team is positively affecting not just his everyday life but also that of his family. I would also like to express gratitude for your generous comments about the management team; we are committed to delivering a premium service to our clients with communication being a fundamental aspect of our customers journey.
Bluebird Care look after my godfather and they have been nothing but exceptional. It's so lovely knowing that he is looked after so well and reassuring for me. From initial meeting with office staff through to the carers who support him. I know he adores them all and feels supported. Can't recommend Bluebird Care highly enough.
Business response:
What a lovely review and thank you for taking the time to express your thoughts. We love to hear how our clients feel supported and that our care teams are offering exemplary care. Our office and care teams work closely to support one another, making sure that our client's needs are always monitored and catered for. Thank you again for such kind words.
We have engaged Bluebird Care to care for a good friend and they have been absolutely fantastic. The carers are delightful and very caring. However, special mention must be made of two staff members in particular. There have been many challenges to overcome and these staff members are always at the end of the phone and always offer help and possible solutions. They have never let us down when we require help and advice. They are an absolute godsend and we couldn't manage without them. Thank you so much.
Business response:
Thank you so much for such a wonderful review, we are so happy to hear that our care team are performing to the highest standards. I'm also truly grateful for your praise of the office team, a team that's often overlooked but performs a vital role in providing consistent and quality care to our customers.
My friend is suffering from lack of mobility and her life has become very much easier and happier now that she receives daily visits from Bluebird Care. The carers are punctual, kind and caring. The whole team at Bluebird Care are extremely helpful and my friend really looks forward to the daily visits.
Business response:
Thank you so much for the review, it's wonderful to hear that our care team are making a positive difference to your friend. Our customers' needs and wellbeing are our number one priority, it's really lovely to know our values are being recognised and appreciated. Thank you.
A very pleasant young lady attended my mother while I had two weeks respite. My mother - who has vascular dementia - clearly felt safe and secure with her. I was sorry to see her leave and would be absolutely delighted if in the coming months she could look after my mother again.
Business response:
Thank you so much for taking the time out to review our services, we're delighted to hear your mother got on well with our carer. Thank you for trusting Bluebird Care Guildford, Godalming and Surrey Heath in providing care for your mother. Kind regards
Frequently asked questions about Bluebird Care Guildford, Godalming & Woking
How is Bluebird Care Guildford, Godalming & Woking rated?
Bluebird Care Guildford, Godalming & Woking has a 4.6 star rating with 25 reviews.
When is Bluebird Care Guildford, Godalming & Woking open?
Bluebird Care Guildford, Godalming & Woking is closed now. It will open on Monday at 8:30 a.m.