Bluebird Care Inverclyde & Renfrewshire

4.8

Home Health Care
Paisley

About this business

Healthcare Home Health Care

Location details

Studio 2007, 12 Seedhill Rd, Paisley, PA1 1JS, United Kingdom

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.832 reviews

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A H

2 years ago

I have been a service user with Bluebird Care for approximately two years and can honestly say, my circumstances are now in a very satisfactory state. Before I had your service, I had great difficulties with poor health, doing many of the normal tasks that a house presents. During our partnership, Bluebird are very helpful, if I have any problem, a call to their office always gets it sorted, so I am more than happy with the service.

Business response:

Thank you for taking the time to share your experience with Bluebird Care. We are delighted to hear that our services have significantly contributed to improving your circumstances over the past two years. Your feedback about the challenges you faced before using our services and how we have been able to assist you means a great deal to us. It is wonderful to know that our team has been helpful and responsive to your needs, ensuring that any problems are swiftly addressed. We are committed to providing the highest quality of... read more

S K

2 years ago

I was amazed by the service Bluebird Care provided from contacting them for the first time to the carer arriving at the house. Any questions or issues were handled very professionally and promptly by staff. They were very helpful and the service that was received was excellent. I would highly recommend Bluebird Care.

Business response:

Thank you so much for taking the time to leave us a review! At Bluebird Care, we're passionate about providing the highest quality of care and making a positive difference in the lives of those we serve. It's always rewarding to hear from our clients and their families about their experiences with our services. Your feedback is not only a testament to the hard work and dedication of our team but also serves as an invaluable source of encouragement and motivation for all of us here at Bluebird Care. We understand the importan... read more

J K

2 years ago

Bluebird Care provided excellent support and assistance to my grandpa, their team of carers went above and beyond to ensure his well-being and comfort. From helping with daily tasks to providing companionship, they truly made a difference in his life. Thanks to Bluebird Care, my grandpa was able to maintain his independence and quality of life their dedication and compassion made a positive impact on our entire family.

Business response:

Anne M

2 years ago

This is the 3rd time over the last 15 months I have used Bluebird Care, Inverclyde and Renfrewshire, after surgery. I find their care superb. They provided just the level of support I needed and are very pleasant while doing so. Many, many thanks.

Business response:

You really made our day! We always love to receive a positive review of the care we provide and appreciate you taking the time to rate us! Please let us know if there is anything else we can do for you; we are more than happy to help!

P S

2 years ago

Mum has been receiving satisfactory care. Her person centred needs are being provided and times are adjusted slightly to suit her. My queries are responded to. There has been a lot of change of the carers who attend to Mum. Carers are so crucial, they need to be valued to ensure retention. It's important for carers to be content and happy especially when they are going into clients' homes.

Business response:

J F

3 years ago

My mum has alzheimers/dementia. Carers have made a huge contribution to Mum's daily routine. From the manager to the carers they have a great understanding of her changing needs. Keep family informed and deal with queries very promptly.

Business response:

Thank you for taking the time to provide us with your positive review. Your kind words have truly made our day! We are always here to help you, so please don't hesitate to reach out if you need any further assistance.

Catherine N

3 years ago

I contacted Bluebird Care for an initial consultation to see if Bluebird could accommodate my needs and they could, it was a fast process and they go above and beyond! They have been outstanding since day one. I've been with a couple of care companies but Bluebird care has been the best company.

Business response:

Jane S

3 years ago

I chose Bluebird Care to assist me in taking care of my elderly mother. Carers assisted me in feeding my mother, assisting her with getting up and assisting with walking. Carers assist me in changing and washing my mother. This has been very helpful in assisting me caring for my mother at home while she is waiting on receiving treatment for further cognitive problems. Getting an hourly rate for services has been most helpful and I keep staff up-to-date with any further health issues.

Business response:

Y G

3 years ago

The carer had ADHD, mental health issues and an attitude that she had 20+ years experience and knew everything. The carer was a nice person but not suited to my sister's needs. Even though the carer was given type written routines to follow to elevate stress to my sister, she seemed to have difficulty with these instructions. The outcome of this was that when I came in my sister was agitated and after the carer left my sister would get upset at the part of her routine the carer had missed out. The carer would use or take thi... read more

Business response:

We were deeply saddened and disappointed to learn of the issues within this service, and the work carried out did not reflect our core values, and the type of high quality person centred care and support we aim to provide, and as such this Carer is no longer part of the Bluebird team.