This profile has been claimed by the business owner or representative.
Bluebird Care Leicester
- Home Health Care
- Leicester
About this business
Location details
80a Hinckley Rd, Leicester, LE3 0RD, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The home assessment carried out by the management team was very thorough, transparent and easy to understand. Since then there has been first-rate communications both in terms of the care, invoicing and interest in service users welfare when one or other is or has received medical treatment. The carers who visit are empathetic and carry out professionally all tasks expected of them. They are reliable and show a genuine interest in the service users. When there has been a potential crisis, they have kept calm and been reassur... read more
Business response:
Thank you for your kind words. It always appreciated when our customers takes the time to give us a review. We always try to provide the highest quality of care and support to our customers.
My husband would like to thank the carers for their reliability and respectfulness when giving him care he and they have a good sense of humour with him. We can not thank the carers enough for all the kindness and hard work they give him. He appreciates them very much. Thank you.
The care supplied by the carers is good and the carers are mainly cheerful, diligent and treat me with dignity. Timekeeping is generally good.
Business response:
Thank you for taking the time to give us your thoughts on our service. We are glad you are happy overall with the service you receive from Bluebird Care Leicester. We endevour to provide the ultimate care service to all our customers and are always looking to improve. We would be happy to see how we can do this for you.
We, as a family, are very pleased with the care Bluebird Care Leicester are giving to our parents. My mum is the client but they never forget my dad and always include him. The cleaning is second to none. I'd have them at my home any time.
Always cheerful and helpful with all my needs and smart and professional.
Business response:
Thank you for your kind words. It's nice to know our staff are recognised for the effort they make to be professional.
The service has listened and delivered a person-centered service which meets my mum's needs. They are reliable and responsive. The quality of care is exceptionally good which gives me confidence that my mother is in good hands.
Thank you for continuing the care for my Mother in a conscientious manner. You work so hard to deliver great care and to be a friendly face. We feel so thankful that the ladies/carers are so understanding of my Mother's needs and deal with them in such a professional manner. Once again thank you.
Your carers are very understanding and have respect for what they do.
The care that the supervisor and care assistants have given us has been outstanding. Our children and other relatives live far away and the carers have come to feel to us like members of our extended family. We have not only received help with physical needs but also for our emotional wellbeing. They have been brilliant at communicating with my husband who is unable to speak.
Business response:
Thank you so much for your kind words. I know our staff members will miss coming to see you both as well. Please let us know if we can do anything to help you in the future.
Frequently asked questions about Bluebird Care Leicester
How is Bluebird Care Leicester rated?
Bluebird Care Leicester has a 4.6 star rating with 18 reviews.
When is Bluebird Care Leicester open?
Bluebird Care Leicester is closed now. It will open tomorrow at 8:30 a.m.