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Bluebird Care Newark & Sherwood
- Home Health Care
- Newark
About this business
Location details
Unit 11, Stephenson Court, Stephenson Way, Newark, NG24 2TQ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 a.m. | |
| Fri | 8:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We recently had a review with Bluebird, my mother was there together with three of her daughters including me. Everything went very well, a few suggestions were put forward by us as well as the member of staff conducting the review. We and my mother (the client) expressed how pleased we are with the overall service provided by bluebird, hence the five star review. All members of staff are always respectful, friendly and courteous
Business response:
Thank you so much for your wonderful five-star review. We're delighted to hear that the review meeting went well and that you felt listened to and involved. Your kind words about our team being respectful, friendly, and courteous truly mean a lot, and we'll be sure to share your feedback with them. It's a privilege to support your mother and your family.
My aunt Christine had very complex care needs following a major stroke 3 years ago and then untreatable cancer. She could not walk with the loss of use of her right side , and her speech very much compromised. She needed 4 care visits per day handling all areas of nutrition, personal care, housekeeping and companionship. She was a very independent person and adamant that she wanted to stay out of a care home. On the face of it, a challenging commission for Bluebird. An independent , private person who needed a high level of ... read more
Business response:
Thank you so much for sharing this and for your kind words. It was a real privilege to care for Christine and to support her in staying at home, as she wished. Your appreciation of our carers and team means a great deal to us, and we're truly grateful for the trust you placed in us during such a difficult time.
Mum is very happy with the service provided by Bluebird. One or two problems have been recently resolved and all is well. The care staff are very kind and excellent in every way.
Business response:
Thank you for rating us; we appreciate you taking the time to do this! Please do not hesitate to reach out if there's more we can do for you!
I have assistance each morning to help get washed, dressed and breakfasted. All the carers are cheerful and ask how I am. I'm always asked if I've taken my medication. We all have a good routine and I'm always asked if there is anything else I would like them to do. Overall a very good continuous experience.
Business response:
Hi, thank you for taking the time to complete this review, we appreciate your positive rating! Please don't hesitate to give us a call if there's anything else we can do for you!
Staff are punctual and very caring. Personal care performed with dignity. Reassuring and caring support.
Business response:
Your great rating means a lot to us and we appreciate you taking the time to leave us this review! Take care.
We have had an excellent experience working with Bluebird Care during what has been a stressful time for both my mother and our family. After Mum was diagnosed with stage 4 cancer in May, we contacted Bluebird to enquire about their in-home care services. Right from the get-go, Bluebird has been professional and supportive. Our first meeting with our local Bluebird manager really set our minds at rest and allowed us to ask questions about the care process - the manager was so knowledgeable and was hugely generous with her ti... read more
Business response:
Thank you, you really made our day! We always love to receive a positive review of the care we provide and appreciate you taking the time to rate us.
My mother has been under the care of Bluebird for a considerable time now l find the office team very helpful and professional. The Management team listens, supports, and tries to offer an excellent Service. The Carers who look after my mother is experienced, dedicated, and trained well in the area of my mother's illness which is more specialised and very important to me. Rightfully so l have a high expectation of a private Care Company and Bluebird does deliver.
Business response:
Thank you so much for the positive review! We will continue to do our best to earn it! Please don't hesitate to reach out to us if there's anything additional we can do for you. Have a great day!
Excellent service from Bluebird Care. Professional, caring staff, enable Mum to live in her own home. Good communication between staff and family. Very pleased with the service and can highly recommend the service.
Business response:
Thank you for taking the time to complete this review. It means a lot to get such great feedback about the support we are providing your mum.
My elderly mother has had the support of Bluebird Care for two years now and has been very pleased with the support she has been given. The carers have been very friendly and supportive, taking on the daily tasks Mum just cannot do anymore because of her physical condition. One or two carers have become friends, in her eyes, which makes such a difference to her daily mood and sense of value and purpose. The flexibility of the provider is highly valued and we work closely with our contact to ensure good communication all-roun... read more
Business response:
Thank you for rating us; we appreciate you taking the time to do this! Please do not hesitate to reach out if there's more we can do for you!
Frequently asked questions about Bluebird Care Newark & Sherwood
How is Bluebird Care Newark & Sherwood rated?
Bluebird Care Newark & Sherwood has a 4.8 star rating with 20 reviews.
When is Bluebird Care Newark & Sherwood open?
Bluebird Care Newark & Sherwood is open now. It will close at 4:30 p.m.