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Bluebird Care Newark & Sherwood
- Home Health Care
- Newark
About this business
Location details
Unit 11, Stephenson Court, Stephenson Way, Newark, NG24 2TQ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 a.m. | |
| Fri | 8:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The carers who visit my mother are kind & caring but professional as well. Regular contact from the office is appreciated
Business response:
Thank you so much for your kind feedback. Were delighted to hear that our carers are providing both compassionate and professional support to your mother, its exactly the standard we strive for. We are also pleased that you find our regular communication helpful, as keeping families informed is very important to us. Your comments mean a great deal, and we truly appreciate you taking the time to share your experience.
Highly recommend Bluebird Care Company, From first contacting the company for information to now nearly 2 years of care they are absolutely fantastic, when weve needed extra care and support for our family members they have always accommodated, nothing is ever to much trouble, thank you so much to all the staff and management are fantastic
Business response:
Thank you so much for your kind words and recommendation. It truly means a lot to us that you've taken the time to share your experience. We're delighted to hear that you've been happy with the care and support provided over the past two years. Our team always strives to be as flexible and responsive as possible, so it's wonderful to know that this has made a positive difference for your family. Your appreciation will be shared with all of our staff and management-they'll be so pleased to hear your feedback. Thank you again ... read more
We recently had a review with Bluebird, my mother was there together with three of her daughters including me. Everything went very well, a few suggestions were put forward by us as well as the member of staff conducting the review. We and my mother (the client) expressed how pleased we are with the overall service provided by bluebird, hence the five star review. All members of staff are always respectful, friendly and courteous
Business response:
Thank you so much for your wonderful five-star review. We're delighted to hear that the review meeting went well and that you felt listened to and involved. Your kind words about our team being respectful, friendly, and courteous truly mean a lot, and we'll be sure to share your feedback with them. It's a privilege to support your mother and your family.
My aunt Christine had very complex care needs following a major stroke 3 years ago and then untreatable cancer. She could not walk with the loss of use of her right side , and her speech very much compromised. She needed 4 care visits per day handling all areas of nutrition, personal care, housekeeping and companionship. She was a very independent person and adamant that she wanted to stay out of a care home. On the face of it, a challenging commission for Bluebird. An independent , private person who needed a high level of ... read more
Business response:
Thank you so much for sharing this and for your kind words. It was a real privilege to care for Christine and to support her in staying at home, as she wished. Your appreciation of our carers and team means a great deal to us, and we're truly grateful for the trust you placed in us during such a difficult time.
Mum is very happy with the service provided by Bluebird. One or two problems have been recently resolved and all is well. The care staff are very kind and excellent in every way.
Business response:
Thank you for rating us; we appreciate you taking the time to do this! Please do not hesitate to reach out if there's more we can do for you!
I have assistance each morning to help get washed, dressed and breakfasted. All the carers are cheerful and ask how I am. I'm always asked if I've taken my medication. We all have a good routine and I'm always asked if there is anything else I would like them to do. Overall a very good continuous experience.
Business response:
Hi, thank you for taking the time to complete this review, we appreciate your positive rating! Please don't hesitate to give us a call if there's anything else we can do for you!
Staff are punctual and very caring. Personal care performed with dignity. Reassuring and caring support.
Business response:
Your great rating means a lot to us and we appreciate you taking the time to leave us this review! Take care.
We have had an excellent experience working with Bluebird Care during what has been a stressful time for both my mother and our family. After Mum was diagnosed with stage 4 cancer in May, we contacted Bluebird to enquire about their in-home care services. Right from the get-go, Bluebird has been professional and supportive. Our first meeting with our local Bluebird manager really set our minds at rest and allowed us to ask questions about the care process - the manager was so knowledgeable and was hugely generous with her ti... read more
Business response:
Thank you, you really made our day! We always love to receive a positive review of the care we provide and appreciate you taking the time to rate us.
My mother has been under the care of Bluebird for a considerable time now l find the office team very helpful and professional. The Management team listens, supports, and tries to offer an excellent Service. The Carers who look after my mother is experienced, dedicated, and trained well in the area of my mother's illness which is more specialised and very important to me. Rightfully so l have a high expectation of a private Care Company and Bluebird does deliver.
Business response:
Thank you so much for the positive review! We will continue to do our best to earn it! Please don't hesitate to reach out to us if there's anything additional we can do for you. Have a great day!
Frequently asked questions about Bluebird Care Newark & Sherwood
How is Bluebird Care Newark & Sherwood rated?
Bluebird Care Newark & Sherwood has a 4.8 star rating with 22 reviews.
When is Bluebird Care Newark & Sherwood open?
Bluebird Care Newark & Sherwood is closed now. It will open at 8:30 a.m.