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Bluebird Care Newark & Sherwood
- Home Health Care
- Newark
About this business
Location details
Unit 11, Stephenson Court, Stephenson Way, Newark, NG24 2TQ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 a.m. | |
| Fri | 8:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent service from Bluebird Care. Professional, caring staff, enable Mum to live in her own home. Good communication between staff and family. Very pleased with the service and can highly recommend the service.
Business response:
Thank you for taking the time to complete this review. It means a lot to get such great feedback about the support we are providing your mum.
My elderly mother has had the support of Bluebird Care for two years now and has been very pleased with the support she has been given. The carers have been very friendly and supportive, taking on the daily tasks Mum just cannot do anymore because of her physical condition. One or two carers have become friends, in her eyes, which makes such a difference to her daily mood and sense of value and purpose. The flexibility of the provider is highly valued and we work closely with our contact to ensure good communication all-roun... read more
Business response:
Thank you for rating us; we appreciate you taking the time to do this! Please do not hesitate to reach out if there's more we can do for you!
Service provided is good and professional, which is what one would expect from a company such as Bluebird Care. Staff, ono the whole, go out of their way to help and assist, where necessary, without being over-intrusive.
Business response:
We strive to provide the best customer experience. Please know that we greatly appreciate the time you took out of your day to post a positive review! Many thanks!
Excellent service - carers and management. Always 'stepped up' when we have needed extra help/care. All carers have been wonderful to both Mum and Dad. Thank you.
Business response:
Thank you for such a great rating! We strive for excellence and thank you for taking the time to leave us a review. Have a great day!
It is my pleasure to write a well-deserved positive review for the Bluebird Care team in Newark. As a family group, we were able to secure the services, for the first time, of Bluebird Care for our 92-year-old mother, who was recently discharged from the hospital. From what we have experienced so far, in just six weeks, one of the aims of Bluebird is to try and keep the number of carers for each client down to a minimum to allow the client to receive continuity of care with familiar faces around them. We think this is most i... read more
Business response:
Hi, thank you so much for this great review, you really made our day! We always love to receive a positive review of the care we provide and appreciate you taking the time to rate us!
Bluebird has been very reliable, helpful, sensitive and caring while looking after my husband who has Dementia. They came in the evenings to get him into bed and give him his medication to give me a break. They also come one afternoon a week and do a variety of activities with him and he greatly enjoys their company. I will definitely use them again.
Business response:
Your great rating means a lot to us, and we appreciate you taking the time to leave us this review. Please do not hesitate to reach out if there's more we can do for you in the future. Best wishes!
My wife's medical issues are complex, however, the regular team of carers have the understanding, experience and appropriate bedside manner to deal with most eventualities. This has been demonstrated over the past 12-months, in particular, providing extra care/liaising with district nurses with respect to the management of pressure sore, which in turn, with their support, has now healed, alongside day to day routines they remain vigilant and aware at all times.
Business response:
Thank you so much for your great rating! Your review is very important to us, as our goal is to deliver an outstanding customer experience. Best wishes!
My mum has been fortunate enough to be cared for by the Bluebird team for several years now. The standard of care she receives from the front line carers and the office team is professional, compassionate, well organised, and efficient. As is the communication and interaction with the family, this is a true example of a care team and family working together to ensure the best possible outcome for our mum. Mum, at 90 now, is happy living alone in her own home. She is only able to do this, with the complex needs that she has, ... read more
Business response:
Hi Louise, thank you so much for rating us! Our team takes pride in providing an excellent customer experience, keeping people safe and happy in their own home and we're glad you feel we do this well! Many thanks, Stuart Pankhurst
I am quite satisfied with how things are going. I get on with all the carers.
Frequently asked questions about Bluebird Care Newark & Sherwood
How is Bluebird Care Newark & Sherwood rated?
Bluebird Care Newark & Sherwood has a 4.8 star rating with 22 reviews.
When is Bluebird Care Newark & Sherwood open?
Bluebird Care Newark & Sherwood is closed now. It will open at 8:30 a.m.