Bluebird Care Newmarket Fenland Kings Lynn & West Norfolk

4.8

Home Health Care
ELY

About this business

Healthcare Home Health Care

Location details

East & West Suites, Avro House, 49 Lancaster Way, ELY, CB6 3NW, United Kingdom

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.858 reviews

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A R

a year ago

All carers are very understanding. Good to have support in our hour of need and a relief to know, if a 'hiccup' in future, that we can rely on Bluebird Care to help. My husband suffered severe gout in both hands so help was urgent, luckily he recovered after ten days.

Business response:

Thank you for your kind words and for sharing your experience with Bluebird Care. We're delighted to hear that our care experts were understanding and supportive during your husband's illness. It's our goal to provide exceptional care and assistance to all our customers and we're glad we were able to help during this challenging time. We wish you and your husband all the very best.

L B

a year ago

Bluebird carers, without exception, have been just lovely with my 95 year old mum. Very caring, friendly and professional. Gently encouraging her while recognizing her limitations with mobility. Super team.

Business response:

Thank you for taking the time to leave us such a heartwarming review! We're so thrilled to hear that our Bluebird Care Experts have been wonderful with your 95-year-old mum. It means a lot to us that you find them caring, friendly, and professional. The balance of gentle encouragement while acknowledging your mum's limitations is exactly what we strive for. Our care experts understand the importance of respecting individuality and providing compassionate support. Thank you for calling them a "super team" - that's high praise... read more

Shona B

a year ago

Excellent standard of care given to my mum who has Dementia, she loves them all who visit and help her! Highly recommend Bluebird carers, they would do anything for her, and it's nice to know that someone helps her get washed and dressed.

Business response:

Thank you for taking the time to leave us a kind review. At Bluebird Care, we are always striving to be the very best at what we do and this feedback is so valuable to us. We have passed your kind words onto our care team who provide care and support for your mum. On behalf of the team, it is a pleasure to support your mum. We wish you both all the best.

Sandra W

2 years ago

My husband has been receiving twice daily calls from your Carers for support with his personal care since February 2023 and this has proven to be such a help, both to him and to myself. They are kind, friendly, cheerful, and efficient and it is a pleasure to see them each day. In the main the times they arrive are consistent, barring the odd glitch when I'm aware they are perhaps overstretched because of illness or absence, and when there has been an emergency which has thrown the timetable a little I have always been pre-no... read more

Business response:

Thank you for taking the time to leave a lovely review! At Bluebird Care we are always striving to be the very best at what we do and this feedback is so valuable to us. We have passed your kind words onto our care team who provide care and support for your husband. On behalf of the team, it is a pleasure to support your husband. We wish you both all the best.

Margaret D

2 years ago

We have had exceptional service and care from the Bluebird team. Each member who has visited has always greeted us with ”Good Morning” and asked how we are. They are patient, very kind and nothing is too much trouble. So pleased we chose your service as they are all a credit to your company. Thank you so much for making a difference to your client's day.

Business response:

Thank you for your wonderful review! At Bluebird Care, we always strive to provide top-quality service to every customer. It is a pleasure to support you in the comfort of your own home. Thank you for taking the time to leave us this review, we shall pass your kind words to both your care team and our office team. We wish you all the best.

R S

2 years ago

I am very satisfied with the care that I receive, the carers are excellent and they all complete my care in full. The office are good with helping me if there is an issue. I have six-month reviews that help to alter any changes I need in my care plan.

Business response:

Thank you for your lovely review! At Bluebird Care, we always strive to provide top-quality service to every customer. It is an absolute pleasure to support you at home and to hear how highly you think of our care team. Thank you for taking the time to leave us this review and we shall pass your kind words to all the team members in our care teams and the office team. We wish you all the best.

Clive W

2 years ago

After my mum came out of the hospital, we needed some additional care to help her get back on her feet. Having some experience in the care sector with my late father, it was important for me to find the right company for my mother. Blue Bird have been fantastic from day one - friendly professional staff, excellent admin backup, what more could you ask for. Highly recommended.

Business response:

Thank you for your wonderful review! At Bluebird Care, we always strive to provide top-quality service to every customer. It is a pleasure to support your mum at home following her stay in hospital. Thanks again for taking the time to leave us this review, and we shall pass your kind words to both her care team and our office team. We wish you all the best.

J W

2 years ago

My grandmother received care from Bluebird Care, after suffering problems with her eyes just before Christmas. The assessment process was fast, managers were responsive to my grandmother's support needs, delivering effective care, the carers were lovely and my grandmother enjoyed their visits. Outstanding care delivery.

Business response:

Thank you for your wonderful review! At Bluebird Care, we always strive to provide top-quality service to every customer. It was a pleasure to support your grandmother at home. Thanks again for taking the time to leave us this review and we shall pass your kind words to both her care team and our office team. We wish you all the best.

Jan E

2 years ago

My mum being a new client to Bluebird Care has settled in well with all your lovely carers, naturally all having individual personalities she’s already established her favourites and asks when will I see you again! She relays to me little conversations saying which carers have children and if they live in the area etc, which I feel is lovely as Mum likes to think she knows them. All Bluebird, staff are kind, caring and efficient, they are both respectful and friendly and a big confidence booster to both my mother and myself.... read more

Business response:

Thank you for your lovely review! At Bluebird Care, we always strive to provide top-quality service to every customer. It is an absolute pleasure supporting your mum and we are so pleased to hear much she enjoys having care visits with our team. Thanks again for taking the time to leave us this review and we shall pass your kind words to all the team members, both in the office and those out providing care. We wish you all the best.