This profile has been claimed by the business owner or representative.
Bluebird Care (Sheffield)
- Home Health Care
- Sheffield
About this business
Location details
Unit 11, Riverside Court, Don Rd, Sheffield, S9 2TJ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Teams of Bluebird carers gave palliative care to my wife. She told me that they all seemed to have found their true vocation, and that they were all compassionate, caring, patient, calm and anticipatory. The overall standard of staff and management was excellent in her opinion.
Business response:
Thank you for a lovely review. It was our pleasure to care for your wife and your kind words will be passed onto everyone involved in her care.
Overall I am happy with the service that Bluebird provide. I need help getting out for an hour once a week. The support workers have always been helpful and friendly. My only real complaint is that I rarely get to see the same worker for more than a couple of weeks. I would be happy to recommend them to anyone who needs help.
Business response:
Thank you very much for your lovely review. I will certainly pass on your comment regarding receiving the same carer's to our coordinators for them to look into moving forward.
We are really happy with the care that dad is recieving from Bluebird. The carers are kind, knowledgable and compassionate. They are quick to pass on information about his needs when they arise and inform us quickly of any medication and health issues. We feel we can trust Bluebird to give our father the best care possible during these difficult times. Thank you
Business response:
Thank you for taking the time to review our service. It is a privilege to have your trust. Our care team are everything you have said and more. We're so pleased your experience with us has been as we would expect.
My family and I are extremely happy with the care my father has received and feel we can fully trust him in their hands. All the carers who visit show genuine compassion not only for my father, but also for my elderly mum and I, as we navigate one of the most difficult times in our lives. They are always professional and personable, doing their best to accommodate our needs within their work constraints. Each team member brings their own personality, and it's lovely to see them express that freely - it feels genuine and give... read more
Business response:
Thank you very much for your kind word. It is lovely to hear that the carers are making a difference to not only your father but to your mother. I will definitely pass on your compliments to the carers.
On the two occasions I have met them they were very caring and respectful towards my husband. They know they can wake me if they have any concerns and always inform me if they need me to call the nurses. Very happy with the service and feel reassured my husband is looked after during the night
Business response:
Thank you for your time in completing an review. We're happy to provide reassurance to you, enabling you to rest soundly, while we support your husband through the night.
The carers are always polite and smartly dressed. They are vigilant in monitoring any areas of skin that may become red and take particular care to use cream to protect the skin. They are cheerful and talk to the client as appropriate.
Business response:
Thank you for sharing your experience with our wonderful care team. Our care team work very hard to ensure our customers have the right care for their needs which includes keeping a close eye on changes to skin integrity, appetite and everything else. I'm thrilled you've had a lovely experience.
Meeting with staff, carers + social work relating to funding went very well, thorough, helpful to me. It answered my questions.
Business response:
Thank you for your review. I'm happy that you have had all your questions answered and that everything was covered thoroughly. We strive to make these processes as easy as possible.
My auntie has been receiving night roaming calls for 5 weeks, it's a comfort knowing someone is visiting her twice through the night. The carers leave a comprehensive report on the app of what they have done and any queries have been dealt with promptly by a message on the app or a phone call to the office.
Business response:
Thank you for your kind words. I know the team work incredibly hard to provide the best possible experience for, not just the customer, but for the family too. I'm happy to hear they are having such a positive impact. We've very proud of the team.
We have been using Bluebird to support my dad for over two years now. Support was given twice a day helping my dad which he much appreciated. They have been great, compassionate, caring and very reliable. Many thanks for all your help.
Business response:
Hi Richard, thank you for your kind words. As you know your dad has a special place in his carers' hearts. We're so grateful to have been able to provide his care for the last two years.
Frequently asked questions about Bluebird Care (Sheffield)
How is Bluebird Care (Sheffield) rated?
Bluebird Care (Sheffield) has a 4.4 star rating with 56 reviews.
When is Bluebird Care (Sheffield) open?
Bluebird Care (Sheffield) is open now. It will close at 5:00 p.m.