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Suite 17, Durham and Tees Valley, The Business Centre, Orde Wingate Way, Stockton-on-Tees, TS19 0GA, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
This is my dad's first experience of having home care and he is very happy with the care staff and their level of training to support him in a respectful way whilst maintaining dignity and being well-informed about unique individual plans, reporting procedures and boundaries surrounding client/carer roles.
Business response:
Thank you for your kind words, we love working with you and your dad.
The carers are really good, very professional, kind, compassionate and very thorough. They always listen carefully when I explain to them new things about my care and nothing ever seems too much. They are always eager to help with anything that I have trouble with and are friendly with me and my family, which makes it much more comfortable for me. I have always had trouble with asking for and accepting help however with their patience and understanding, I'm finally starting to let them help me out not only personally but als... read more
We are a month into care with Bluebird. From the first meeting, I felt confident with this company. Always swift to respond to messages, which enforces that confidence, and visit notes mean we can check on what's happening practically in real-time. The staff listened to our specific needs and concerns and have implemented them to our satisfaction. I would definitely be confident in recommending Bluebird.
My husband has been receiving care from this care agency for only just over two months but we are delighted with the whole situation. The staff are extremely caring and attentive as well as being very friendly. They always arrive on time and are well organised. I would definitely recommend Bluebird Care Stockton & Hartlepool to anyone thinking about care for themselves and others.
Business response:
Thank you for your review, we really appreciate your kind words.
Bluebird Care Stockton & Hartlepool has a 4.9 star rating with 15 reviews.
Bluebird Care Stockton & Hartlepool is open now. It will close at 9:00 p.m.