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Bluebird Care Tamworth, Lichfield, Nuneaton and North Warwickshire
- Home Health Care
- Staffordshire
About this business
Location details
Manor House, Lichfield Street, Staffordshire, B79 7QF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Consistent, friendly and practical care has been provided for my Mum 5 days a week (providing a hot lunch, and leaving a sandwich tea, and ensuring she has taken her daily medication). This enables Mum to be well-fed, and ensures she has daily contact during the week. Mum is guaranteed one of three carers, which provides continuity for her and she feels she has her own 'care team'. The arrangement has been well-organised by Bluebird.
Business response:
Thank you for your kind words CM - I will pass this on to the rest of the team.
My dad seems really happy with the care he is receiving. I have met a couple of carers and they both seem lovely and my dad seems very happy with them. My dad seems a lot more settled since the carers have been going.
Business response:
Thank you Fiona for your review. I'm glad Dad is enjoying receiving our care. I will pass on your kind words to the team.
We needed to set care up urgently for my Mother who'd had a spell in hospital which had resulted in very restricted mobility so it was a difficult time. We'd had a traumatic spell in A&E and there was a lot of uncertainty around when she would be released. After making initial contact, Bluebird worked very fast to set us up a service remaining flexible about start dates, times and level of care in the first few days as we came to understand what was required. I found the team very reassuring, they were a calm and reliable so... read more
Business response:
Thank you so much Lucy for your kind words. We are so pleased you and Mom are happy with our service. I will pass on your kind words to the team.
Bluebirds cared for my dad a few years ago and more recently my mum. The quality of the care has been wonderful. The carers have always been professional but very friendly and cheerful, providing companionship aswell as practical help which has been invaluable during difficult times for our family. Communication has also been good and any queries have been answered quickly. It's been great to have access to the carers' notes from each visit through the portal. They have quite simply been a lifeline for our family.
Business response:
Thank you for your lovely words Karen, I will pass them on to our care team. We wish Mom all the best her new place.
Very very happy with the morning visits to my Mum to help her get ready for the day. All the ladies are lovely. My Mum is so grateful and really enjoys their company. It's such a relief for myself and my siblings as we don't live near.
Business response:
Thank you so much for your lovely review Michelle, I will pass on your kind words to our team!
I have nothing but praise and appreciation for Bluebird Care. They have been honest and committed, with a team that has shown compassion and empathy towards my mum, treating her with the care and respect that highlights the high standards that the company delivers in actions, not just hollow, salesmanship words. The management has been very patient and understanding when finances were being sorted, indicating a company that is delivering with care being the driving force. I would recommend the company to anyone who wants the... read more
Business response:
Thank you so much for taking the time to leave us feedback. Thank you for your kind words, I will ensure they get passed on to our wonderful care team. Thanks again!
I have been incredibly impressed by the support my father and I have received from Bluebird Care. I live 200 miles away and to have someone who is so focused and attentive to my father’s care needs gives me such peace of mind. Nothing is too much trouble. The quality of communication is excellent and it’s obvious that supporting vulnerable older adults is not just a job for staff - more their personal calling in life. I am very appreciative of the 5-star service my father is receiving. I believe the carer treats my father as... read more
Business response:
What a lovely review. It's great to know how appreciated we are. I will pass on your kind words. Thanks again!
Carers are friendly, knowledgable, and always make sure that the client has a visit that not just fulfills the care requirements but also a sociable time that is welcomed, a friendly face does the world of good. Also, Bluebird always try and accommodate any change in circumstances and requirements which is invaluable to know care can be provided when it is needed. Finance and office staff are also great making sure all elements of the service are hassle free. Thank you Bluebird - keep up the great work.
Business response:
Thank you so much for this amazing review. We are thrilled to continue to provide care and support to your family. I will pass on your lovely comments to all of the team.
Carer always wears uniform, is always smart and is always on time. Nothing is too much trouble, always helpful and professional in their work.
Business response:
Thank you so much BS for your kind review. I will make sure to pass on your lovely comments to the Care team.
Frequently asked questions about Bluebird Care Tamworth, Lichfield, Nuneaton and North Warwickshire
How is Bluebird Care Tamworth, Lichfield, Nuneaton and North Warwickshire rated?
Bluebird Care Tamworth, Lichfield, Nuneaton and North Warwickshire has a 4.8 star rating with 37 reviews.
When is Bluebird Care Tamworth, Lichfield, Nuneaton and North Warwickshire open?
Bluebird Care Tamworth, Lichfield, Nuneaton and North Warwickshire is closed now. It will open at 8:30 a.m.