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Bluebird Care Wakefield & Kirklees
- Home Health Care
- Wakefield
About this business
Location details
Junction 41 Business Estate, Unit 1B Brindley Way, Wakefield, WF2 0XQ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We found Bluebird Care to be very good indeed and whilst there were some hiccups along the way, that once reported, were sorted out. There was always a willingness to help where possible outside of the contracted package, and it was a great blessing at those times when a little extra care was needed. The carers who came to my dad were really nice and very caring but professional and our family would recommend Bluebird Care to anyone
Business response:
Thank you for taking the time to leave us a review! We're so pleased we were able to help your dad during this time, and that we could support you both with any issues you faced with your care. We are always looking for opportunities to improve our services. We wish you all the best going forward.
Bluebird looked after my partner who was dying with bowel cancer for several weeks before he actually passed away. The ladies who cared for him were, without exception, friendly, gentle, fun and helpful, which was great for him as he'd lost a great deal of dignity during his years of treatment. His 'ladies' made him feel comfortable; they talked freely to him and even let me help to hold him as they moved him about. This 'cuddle time' was important to both of us. Thank you so much for your care and compassion and for helping... read more
Business response:
Thank you so much for your feedback. We're so glad we were able to make this difficult time a little bit easier for you and your partner.
Outstanding care! My beloved mother was able to spend the last five months of her life in her much loved home of 62 years. The major carer was warm, well organized and treated my mum with great respect and tenderness. The respite carers were good. It is a great comfort to know that mum had great care in her final months
Business response:
Thank you so much for your feedback. We're so sorry to hear about the passing of your mother. It was our privilege and honour to care for her in her final months. We wish you and your loved ones all the best going forwards.
Bluebird Care provided care for my wife over a number of years following an assessment of home care needs carried out by the NHS continuing health care team. We were very satisfied with the service provided by Bluebird and never considered changing to another healthcare company. Bluebird carers and management were always reliable, well trained and caring. Bluebird also were able to continue adapting to care requirements for my wife as her care needs increased up to her death in October 2024. I can highly recommend Bluebird C... read more
Business response:
Thank you so much for taking the time to share your experience with Bluebird Care. We are truly honoured to have supported your wife over the years and are deeply grateful for your kind words about our carers and management team.Providing compassionate, adaptable, and high-quality care is at the heart of what we do, and it means a great deal to know that we were able to meet your wife's needs during such an important time.Please accept our sincere condolences on her passing. It was a privilege to be part of her care journey,... read more
I am not always told if there is a change to the carer or the time. Otherwise I am happy with the service.
Business response:
Thank you for your feedback. We're really pleased to hear that you're happy with the service overall. We do apologise for any inconvenience caused by changes not being communicated clearly. Keeping you informed is very important to us, and we're reviewing our processes to ensure any future updates about carers or visit times are shared promptly.If you ever have any concerns, please don't hesitate to contact our office directly - we're always here to help.Best regards,Bluebird Care Team
We've been with Bluebird for 8 or more years and have been very satisfied with the care provided. They have excellent care staff who look after my wife's needs to a very high standard. The staff are very friendly and well qualified. The management team are excellent.
Business response:
Thank you so much for your kind words and for being with us for over 8 years - it truly means a lot to our whole team. We're delighted to hear that you've been satisfied with the care your wife has received and that our staff and management have made a positive difference.Providing compassionate, high-quality care is at the heart of everything we do, and it's wonderful to know that this has been your experience. We'll make sure your feedback is shared with the team - it will mean a great deal to them.Warmest regards,The Blue... read more
A professional support service, very client-centred. Flexible to changes in circumstances. Lovely, caring people.
I have used Bluebird carers for my mum, who is in a residential care home. I have found my contact professional, sympathetic, supportive, and open to tailoring the service to my mum's needs. My mum has two carers who have visited the home on organised days, to either give companionship or a day out for coffee. Both carers are professional in their approach and give my mum a friendly, fun time. I would recommend Bluebird carers to others, for the kind of service they offer, it gives families peace of mind that their relatives... read more
Business response:
Thank you so much for your review. We're so happy to hear that yourself and your mum are satisfied with the care being provided.
I have found that the personal care, that is help with bathing, provided to my daughter has been excellent over these past fourteen months. My daughter tends to be a very anxious person, so I was pleased to see she soon became relaxed about the usual carer helping her. The carer has established a good rapport with her and with me also.
Business response:
Thanks for taking the time to leave us a review, Irene! We're so glad to hear that your daughter feels comfortable with her regular carer.
Frequently asked questions about Bluebird Care Wakefield & Kirklees
How is Bluebird Care Wakefield & Kirklees rated?
Bluebird Care Wakefield & Kirklees has a 4.7 star rating with 52 reviews.
When is Bluebird Care Wakefield & Kirklees open?
Bluebird Care Wakefield & Kirklees is open now. It will close at 5:00 p.m.