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2357 Warm Springs Road, Suite 146, Columbus, GA, 31904, United States
Get directionsMy experience from placing a phone call with customer service and a followup communication and a phone call the day of the appointment was top notch. I cannot express in words how smooth the process was and how refreshing it was to feel like your issue matters. James Macon from bluefrog was awesome in locating and fixing my leak under my kitchen sink within minutes. James explained the problem and it was fixed in minutes. I was so impressed that now I am getting 2 shower heads replaced. bluefrog is top notch.
Thanks to Jessica Parks for booking and to Seth who was so nice and explained everything! They did a great job!!
Very organized and professional.
Business response:
Hi, Tish. Thank you so much for leaving us a stellar review!
Michael and David did an amazing job and resolved our problem quickly! Highly recommend!! They do a great job!
Business response:
Hi, Jennifer. We are thrilled to learn that you had a positive experience with us!
We had an emergency pipe burst in our front yard on the Friday of Memorial Day weekend. With the holiday approaching, every other company we contacted couldn’t schedule us until the following Tuesday. The only immediate option was to shut off water to the entire house—which just wasn’t feasible for my wife, daughter, and me to go three days without running water. Blue Frog Plumbing + Drain was the only company that stepped up and made room for us the same day. Joseph arrived quickly and was outstanding from start to finish... read more
Business response:
Hi, Aaron. We appreciate the kind words and are glad we could provide you with a positive experience!
We had a gas leak in our home and Bluefrog was able to send someone out quickly. He repaired 3 leaks and even stayed to make sure the gas company did not need him to turn anything back on as in the hot water heater or furnace. Once they said they did not need him, he left. The gas company came and was very complimentary on his work and how thorough he was. I will definitely have Bluefrog do all my plumbing repairs from now on.
Business response:
Thank you for taking the time to leave such a positive review. We're delighted to hear that you had a great experience!
They are very prompt about their arrival, personable, professional, helpful, instructive. Knew exactly how to handle the problem and got it straightened out quickly and accurately. We will be recommending them to a real estate agent and all of our friends and family.
Business response:
Hi, Judy. Thanks for taking the time to share your positive experience. We truly appreciate it!
James and his apprentice were prompt, so personable, tolerant of my zoo of crazy dogs and all of my questions so we could make a decision about what was needed and what was most cost effective. I especially loved that someone called me before he showed up and even texted me with his picture! Awesome customer service!
Business response:
Hi, Jennifer. We are thrilled to learn that you had a positive experience with us!
Chris n Jess n employee were great. Did a nice job.
Business response:
Hi, John. Your feedback is highly appreciated. Thank you so much for the review!
bluefrog Plumbing + Drain of Columbus has a 4.7 star rating with 429 reviews.
bluefrog Plumbing + Drain of Columbus is open now. It is open 24/7.