This profile has been claimed by the business owner or representative.
bluefrog Plumbing + Drain of San Antonio
- Plumbing
- San Antonio, TX
About this business
Location details
5415 Bandera Rd, #504, San Antonio, TX, 78238, United States
Get directions
Sent an email appointment confirmation with photo and bio about who would be coming to the house (Thomas Rogers). Company called to say they could come by earlier than expected which worked out well. Thomas was thorough and professional. We recommend and will use service again.
Business response:
Thank you Charles! I'm so glad everything worked out and the process went smoothly for you. Thank you for choosing bluefrog Plumbing+Drain to resolve your plumbing issue. Reviews are always appreciated, so thank you for taking the time to leave us such a wonderful review.
Very Professional
Business response:
Thank you for your kind review, Kay! It is important to us here at bluefrog Plumbing + Drain to hear from our clients to ensure we are giving the professional service we require. We appreciate the time you have taken out of your day to let us know how we are doing. Have an amazing day!!
Very professional and helpful. Only fix what needs to be fixed, recommended any future issues that may arise. Up front pricing before any work is done. Would hire again and recommend to anyone needing plumbing work done.
Business response:
Thank you for the review, Carl! I hope everything is going well. All the staff here at bluefrog Plumbing + Drain appreciate the time you have taken out of your day to write a review. Please let us know if you have any questions!
Very professional and didn't nickel and dime me to death. They did the job right. I had no worries.
Business response:
Thank you for the awesome review, Raquel!! We appreciate you allowing blue Frog Plumbing and Drain into your home to assist you with your tankless water heater installation. We want each of our clients to have a professional and positive experience as you, yourself has had! Thank you for your business!! Brenda Grist blue Frog Plumbing and Drain
they did a great job.
Business response:
Thank you for the kind review, Connie! We appreciate you allowing blue Frog and Plumbing into your home to assist you with your plumbing needs. It is very important to us to receive feedback so we can maintain our high standards of professionalism and service. Have an awesome day!! Brenda Grist blue Frog Plumbing and Drain
After getting several quotes I decided on Blue Frog. Their prices were fair and the professionalism of staff from Christine and Amy in the office to Matt who is an apprentice was beyond expectations. I do want to say that my decision was largely based on the efficiency, professionalism, integrity and politeness of Thomas Rogers. Companies could learn a good lesson from this gentleman. His detailed explanation and specific quotes were just what I needed but was not expecting. I highly recommend Blue Frog. As for Thomas, if I ... read more
Business response:
Wow!! We are excited to know you were satisfied with the service and professionalism of blue Frog Plumbing and Drain!! We want each client to have an experience such as yours! We appreciate you allowing us into your home to assist you with your water heater. It is important for us to hear from each client so we can continue to provide the best service in the industry. Again, thank you for the amazing review, Alma! Brenda Grist blue Frog Plumbing and Drain
no comment
Business response:
Thank you for the great review, Kevin! We appreciate you allowing blue Frog Plumbing and Drain into your home to assist you with your water heater. It is important to us to hear from our clients regarding their experience with blue Frog Plumbing and Drain. This helps us to know if we are continuing to uphold the high standards of service and professionalism required by us. Again, thank you for choosing us!! Have a great day! Brenda Grist blue Frog Plumbing and Drain
I had a really bad experience with another plumbing company, they busted up my main sewer line and left me in a heck of a mess. After the hell I went through with the previous company, bluefrog was like a breath of fresh air! Roberto came in and fixed the main sewer line and installed all of the underground plumbing and drains for us in only one day! And, the guys they had to do the digging, were professional and fast as well! This was a great experience with these guys and I will not hesitate to call them back again to help... read more
Business response:
Awesome review, Sharon!! Thank you from all of us at blue Frog Plumbing and Drain! We want to hear from all of our clients after services have been rendered to ensure that our high standards of professionalism has been met. We appreciate you allowing us in your home to assist with your plumbing issue. We certainly are grateful to all of our clients for using blue Frog Plumbing and Drain! Have an awesome day! Brenda Grist blue Frog Plumbing and Drain
they broke some of water sprinklers they could not find the water leak they left holes & cuts in the walls they left the work area very uneven
Business response:
Thank you for your review Harold. We appreciate your trust in bluefrog Plumbing+Drain. After reading your comments, I quickly investigated your complaint. I do apologize you feel the service was not of our standards. I see your water leak was found and repaired, as authorized, not to include landscaping or drywall repair. However we do offer referrals for those services. I do apologize, we did break a sprinkler, and made immediate repair of the broken sprinkler. Unfortunately, that does happen sometimes during excavation. If... read more
Frequently asked questions about bluefrog Plumbing + Drain of San Antonio
How is bluefrog Plumbing + Drain of San Antonio rated?
bluefrog Plumbing + Drain of San Antonio has a 4.6 star rating with 1,085 reviews.
When is bluefrog Plumbing + Drain of San Antonio open?
bluefrog Plumbing + Drain of San Antonio is open now. It is open 24/7.