This profile has been claimed by the business owner or representative.
bluefrog Plumbing + Drain of San Antonio
- Plumbing
- San Antonio, TX
About this business
Location details
5415 Bandera Rd, #504, San Antonio, TX, 78238, United States
Get directions
Needed to verify that I had either a blockage or break in a lateral sewer line. Bluefrog used a camera that located two breaks in the line on a Friday, and scheduled the repair for Monday. The replacement of 15 feet of sewer line was done very professionally. The supervisor (Eric) was very receptive to my inquires, and his workers (Chad & Mark) went above and beyond what I expected. There dispatcher (Christina) is a jewel; she kept things moving smoothly by coordinating, and communicating with the repair team and myself. Wil... read more
Business response:
Thank you so much for the great review, Johnie!! Here at blue Frog Plumbing and Drain, we appreciate any and all feedback from our clients. This ensures we can continue to provide the best quality and professional service in our industry. Thank you for allowing us to assist you with your plumbing needs. We look forward to working with you in the future! Have an awesome day!! Brenda Grist blue Frog Plumbing and Drain
Very professional and courteous.
Business response:
Thank you for your great review, Eneida! It is blue Frog Plumbing and Drain's mission to make every client a priority and let you know we care about your issue. Thank you for allowing us into your home and hope if you ever need assistance in the future, you will call us again. Have an awesome day!! Brenda Grist blue Frog Plumbing and Drain
I just needed a toilet I bought at Costco installed. Three companies came out and Blue Frog was the least expensive. They also explained everything and get it done quickly.
Business response:
Thank you for the great review, Davi! We appreciate you allowing us to assist you with your plumbing installation. It is always important for us to know you have received the quality and professional service that meets our standards here at blue Frog Plumbing and Drain. Each of our clients are important to us! Our goal is to be number one in regards to professionalism and integrity in our industry! Thank you for using blue Frog Plumbing and Drain!! Brenda Grist blue Frog Plumbing and Drain
Efficient, fair and honest
Business response:
Thank you for the kind review, Dawn! We appreciate the opportunity to assist you with your plumbing needs. blue Frog Plumbing and Drain strives to make client's experience a positive and professional one! Have an awesome day! Brenda Grist blue Frog Plumbing and Drain
Needs a interpreter to communicate between job and employees who don't speak English.
Business response:
Thank you for taking time out of your schedule to review bluefrog Plumbing and Drain. We apologize if you had any miscommunications during the job process. We work diligently to make sure each step is communicated to each client. Occasionally we do have to hire contract laborers to assist with certain types of jobs. Sometimes there will be those who do not speak english but we make every effort to have someone who can assist us with communicating with those laborers. We keep our experienced and licensed technicians at the fo... read more
Mike went out of his way to explain things and to make an extra uncharged trip to light the pilot. They were the only one of several companies I called that could get to my emergency (water flowing out of the water heater) within an hour.
Business response:
Thank you for your review of blue Frog Plumbing and Drain, Kyle! Each client is important to us and we want to give the best service possible! I am happy to hear your issue was resolved. Please let us know if we can be of any assistance in the future! Brenda Grist blue Frog Plumbing and Drain
Our project: Flange repair. We had recently bought our home and called our home warranty company to address one of our toilets that didn't seem bolted to the ground. Their plumbers told us that it would cost over $600 to fix it and would be a very completed repair, requiring drilling into the concrete etc. I quickly got on HomeAdvisor and was paired with Bluefrog Plumbing and Drain. They came out very quickly, were professional and explained exactly what the repair would be. (no drilling necessary) He had everything he ... read more
Business response:
Thank you for the awesome review, Roxanne!! We always enjoy hearing we have done our job right and have a satisfied client! Each client's issue is important to us! Our staff here at blue Frog Plumbing and Drain makes every attempt to give our clients the most professional service we can! Thank you for allowing us into your home! Brenda Grist blue Frog Plumbing and Drain
good job good price
Business response:
Thank you for the great review, Richard! We appreciate you allowing blue Frog Plumbing and Drain into your home to assist you with your plumbing needs! We want everyone to have a positive experience! Brenda Grist blue Frog Plumbing and Drain
He ran the camera down the drain, even tho I said I couldn't afford that. He did find and fix a drain problem in the front yard and quickly fixed that at about the same price others had quoted. They broke a sprinkler pipe and fixed that at no cost.
Business response:
Thank you for the kind review! We do apologize for the broken sprinkler pipe but happy to know our technician was quick to repair it! Each of our clients are very important to us and we strive to give the best customer service around!! Please call us if you have any future installations or needs and we will be more than happy to help you!! Have an awesome day!! Brenda Grist blue Frog Plumbing and Drain
Frequently asked questions about bluefrog Plumbing + Drain of San Antonio
How is bluefrog Plumbing + Drain of San Antonio rated?
bluefrog Plumbing + Drain of San Antonio has a 4.6 star rating with 1,085 reviews.
When is bluefrog Plumbing + Drain of San Antonio open?
bluefrog Plumbing + Drain of San Antonio is open now. It is open 24/7.