BMW

Jason Rapposelli 

on DealerRater

8 years ago

For the past few weeks, I had been shopping BMW dealerships in Maryland, Pennsylvania and Delaware - knowing the exact car I was looking for. I must say MJ (Mary Jones) was the most responsive and attentive to my requests and requirements. The moment my family member and I walked in the Dealership yesterday - We were greeted with kindness, professionalism and most of all the warmth, knowledge and team experience any car buyer should have ( I still don’t know who entertained who - my father or Union Park BMW staff). We are so... read more

Svthomas87 

on DealerRater

8 years ago

I had a flawless experience at Union Park BMW yesterday! I was in and out with a new X3, I got a great deal and everyone was so kind and helpful. MJ (Mary Jones) was friendly, knowledgeable, thoughtful and not once pushy. She went out of the way to provide exceptional service! I totally recommend the car, her and the Union Park team. 

Carol 

on DealerRater

9 years ago

I received excellent service from Robin Telson, she was very understanding with my concerns, as I am super particular with my BMW. I was informed that my rotors were warped, and normally they just cut the rotors, I wished them to be replaced. As a goodwill gesture from Ron Resigno, they were replaced. Thanks so much Ron! 

Kbottos 

on DealerRater

9 years ago

I received excellent service from Greg Basciani as I went through the process of getting my first BMW. He was available to answer all questions. He took into consideration my budget, needs in a car, and style to put me into the perfect 3 series! All of the employees at union park were helpful through the process! Thank you union park! 

NY BMW 

on DealerRater

9 years ago

Our X5 was overheating while traveling from MD to NY on I-95. A google search for nearby BMW service centers led us to Union Park in Wilmington, DE. We've never been in the area and knew nothing of the business. We left the car in a mostly deserted parking lot on a Sunday afternoon hoping it would be found safely the next day. Monday morning, George Shaer called and made all our fears go away. He was excellent. George and I spoke a number of times throughout the next couple of days. He was prompt, thorough, researched my car... read more

Mommydearst24 

on DealerRater

9 years ago

I stopped in last week and dealt with the most polite and professional woman I have ever dealt with in the car buying field. Her name was Tabatha. She was very professional and very knowledgeable. She helped us out a great deal! More people should be like her!! It is because of her I am the proud owner of a beautiful car! Thank you Tabatha! 

just4fun 

on DealerRater

9 years ago

I dealt with George Shaer and had a wonderful experience! Brought my low mileage 2006 convertible with a check engine light on and a front end issue. He correctly diagnosed the issue as a faulty thermostat and a need for two front end bushings. My car has not driven this well in two years! It has a new lease on life and is sporty to drive. It was George who diaginosed the issues and I am so glad it was he who took charge of my drop off. BMW had all the parts I needed . In at 7AM out at 3:30 with a much appreciated car wash! ... read more

Richard Patton 

on DealerRater

9 years ago

My wife and I just completed a deal with Melissa at Union Park BMW. From start to finish, her service was both friendly and professional. The fact that she is a dog-lover scored big points with my wife. We drove away completely satisfied with the BMW we purchased and the courteous service we experienced. 

iregalado 

on DealerRater

9 years ago

My vehicle was serviced promtly and professionally eventhough I did not have an appointment scheduled, great customer service! I would recommed Union Park BMW to my friends and family.