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BMW
- Automotive
- Shelby Township, MI
About this business
Location details
45550 Dequindre Rd, Shelby Township, MI, 48317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
"An organization that values you as a customer" If you're like me, taking your car into service is right up there with going to the dentist. At BMW of Rochester Hills the team works above and beyond to make the process easy. I'm not an easy customer, I blow in and out of the service depart like it's a pit stop at Detroit Grand Prix. Tonight I realized I had forgotten to grab my spare house key. My service advisor had ask me earlier that morning, "do you need any of these keys" and I said no, thinking I had a spare. Not so an... read more
"Well done!" Smooth efficient check in and Maddie keep me well informed. Loaner was helpful and my car was returned cleaned outside and winter mats inside-well done!
"Great dealership!" I went into this dealership looking into a car that I was interested in and was amazed at how excellent everything went while I was going through the entire process. Everyone treated me like family and Vince was a one of a kind man. He practically treated me like he knew me for ages. Vince explained everything thoroughly and didn’t miss a single detail. When he gave me a better price than what I was expecting I was shocked and overwhelmed with excitement. Great dealership with great staff. Would really re... read more
"Good service and friendly" I bought a CPO 428 convertible from them, and found them friendly and easy to deal with without a lot irritating attitude. This is the second CPO convertible I’ve bought from these folks, and I’m as happy this time as I was the last time.
"Great Service, but Pricy" Mandie took very good care of me and my baby. Mandie kept me informed on progress. Her service quote was accurate. Great job! Thank you.
"Great sales person" Richard Bell is a pleasure to work with. He is extremely knowledgeable and charismatic. He truly cares about your needs as a customer and prioritizes customer service. He made sure the experience was seamless and that I didn't drive off without knowing every feature in my vehicle. He maintains professionalism while still being personable. I would recommend Rich to anyone looking for a new vehicle.
"Great " Frank helped me leave with an excellent bmw with a really great deal. Great customer service. I Would definitely come back again for future purchases.
"Flat tire" Minnie was very helpful answering my questions and keeping me informed with updates. Every thing was handled efficiently and my car was returned to me cleaned
"Great Service" Very well organized dealership. We came in and Dominic approached us in a very nice and not pushy way. We had specific requests about the options we wanted in our new X5. Seems it was a not too common combination. Dominic found one in another state and got it shipped to our region. All went flawlessly. We will buy our next BMW at BMW of Rochester Hills.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,815 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.