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BMW

4.5

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

3002 Victory Ln, Mercedes-Benz, Appleton, WI, 54913, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.5441 reviews
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Karyn Wood Stroschein's profile image
Karyn Wood Stroschein 
recommend  Recommended
5 years ago

Loved my experience here! Not only did they fix my vehicle but they gave me a beautiful loaner SUV to take home overnight and then delivered mine to me (freshly washed) when it was done the following day...and I live an hour and a half away. Even though I had to have a significant repair done the overall superb customer service experience made it so much easier to handle! Definitely will be going here for all BMW service in the future. 

Kathy Polnaszek's profile image
Kathy Polnaszek 
recommend  Recommended
5 years ago

Very customer focused. Kept me informed and did great service work 

Kelli Anne Elizabeth's profile image
Kelli Anne Elizabeth 
recommend  Recommended
5 years ago

Pete is always great to work with. Always answering all my questions. 

Michael Rosera's profile image
Michael Rosera 
recommend  Recommended
5 years ago

Peter Kempen did an excellent job, digging into the details of a high speed vibration issue. Thrilled, and the car drives like new! 

Jonathan White's profile image
Jonathan White 
recommend  Recommended
5 years ago

Top flight service organization consistent with the high quality, luxury brand. Kudos to Bergstrom for understanding this as my expectations for BMW service are always higher than for other brands (as is commensurate pricing for luxury brand service). Bergstrom's BMW service meets or exceeds this higher quality service expectation. Service technician work was thorough and problem solution exceeded expectations (i.e. wheel balancing). Service consultant Pete Kempen also exceeds this higher standard for service -\-\ he listens... read more

Mike Degeneffe's profile image
Mike Degeneffe 
recommend  Recommended
5 years ago

Always a great experience with their service group. 

Darcy Baganz Yde's profile image
Darcy Baganz Yde 
recommend  Recommended
5 years ago

Prompt service. Kindness. Responsiveness. 

Brandon Aulik's profile image
Brandon Aulik 
recommend  Recommended
5 years ago

Thank you for a fine job and quick servive 

Pappa Deno's profile image
Pappa Deno 
recommend  Recommended
5 years ago

As a new X5 pre-owned and first time BEAMER owner the initial impression about the staff and treatment at Bergstrom is all top shelf. Well done! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 441 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 8:00 a.m.