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BMW
- Automotive
- Appleton, WI
About this business
Location details
3002 Victory Ln, Mercedes-Benz, Appleton, WI, 54913, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedLoved my experience here! Not only did they fix my vehicle but they gave me a beautiful loaner SUV to take home overnight and then delivered mine to me (freshly washed) when it was done the following day...and I live an hour and a half away. Even though I had to have a significant repair done the overall superb customer service experience made it so much easier to handle! Definitely will be going here for all BMW service in the future.
Business response:
Thanks for the great feedback Karyn! Glad we could help! :)
RecommendedVery customer focused. Kept me informed and did great service work
Business response:
Thanks Kathy! :)
RecommendedPete is always great to work with. Always answering all my questions.
Business response:
Thank you Kelli! :)
RecommendedPeter Kempen did an excellent job, digging into the details of a high speed vibration issue. Thrilled, and the car drives like new!
Business response:
Thank you Michael! :)
RecommendedTop flight service organization consistent with the high quality, luxury brand. Kudos to Bergstrom for understanding this as my expectations for BMW service are always higher than for other brands (as is commensurate pricing for luxury brand service). Bergstrom's BMW service meets or exceeds this higher quality service expectation. Service technician work was thorough and problem solution exceeded expectations (i.e. wheel balancing). Service consultant Pete Kempen also exceeds this higher standard for service -\-\ he listens... read more
Business response:
Thank you Jonathan! :)
RecommendedAlways a great experience with their service group.
Business response:
Thank you Mike :)
RecommendedPrompt service. Kindness. Responsiveness.
Business response:
Thank you Darcy! :)
RecommendedThank you for a fine job and quick servive
Business response:
Thanks Brandon! :)
RecommendedAs a new X5 pre-owned and first time BEAMER owner the initial impression about the staff and treatment at Bergstrom is all top shelf. Well done!
Business response:
Thanks and congrats on the new car! :)
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 441 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.