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500 Yarmouth Rd, Hyannis, MA, 02601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
"Alfred was very helpful, efficient and friendly. My..." Alfred was very helpful, efficient and friendly. My service was completed in a timely manner, and my car was was returned thoroughly clean. Appreciated the clean, comfortable, socially-distanced waiting area.
Business response:
Thank you for the positive feedback, Rob! We're glad to hear we could make you feel comfortable on your visit to BMW of Cape Cod. We hope to see you again soon!
"It is my 5th car from the dealership what more can I say?..." It is my 5th car from the dealership what more can I say? Oh, right Tim is awesome! He makes buying a car easier than getting takeout. I call it frictionless. Thank you for a terrific experience!
Business response:
Thank you for being a BMW of Cape Cod customer! We're so grateful for all of your support over the years, and we look forward to your next visit with us!
"It was Quick and easy. They even cleaned and washed my..." It was Quick and easy. They even cleaned and washed my car when they were done. I had my airbags replaced. I would definitely use them again.
Business response:
It was our pleasure to assist you! Thanks for your business, we look forward to seeing you again! -The BMW of Cape Cod Team
"Always friendly and very responsive. Alfred was awesome...." Always friendly and very responsive. Alfred was awesome. Let me know when my car's service would be completed and called to let me know it was ready.
Business response:
It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at BMW of Cape Cod!
"I recently had a performance exhaust upgrade installed by..." I recently had a performance exhaust upgrade installed by another BMW dealer in NH. Began experiencing exhaust rattling. Since I live locally, I did not want to return to NH.I contacted Maeve, explained my situation, and she set up an appointment to have Cape Cod BMW technicians inspect my vehicle. Long story short, techs fixed the problem and Maeve told me there would be no charge, even though another dealer installed system. Very pleased and can't thank Maeve a... read more
Business response:
We're happy we could help you out! Please reach out if there's anything else we can do for you. - The BMW of Cape Cod Service Team
"Joe Martin and Kevin Misanko were great and easy to work..." Joe Martin and Kevin Misanko were great and easy to work with. I came away very happy with the level of service and the pricing on my new vehicle.
Business response:
It's great to hear when a customer leaves happy! Thanks for sharing our experience with Joe and Kevin. We appreciate your business with us at BMW of Cape Cod!
"The Premier Customer Service is exemplary in a world..." The Premier Customer Service is exemplary in a world where customer service is at an all time low. Maeve was a pleasure to work with the service was done exactly when she said
Business response:
Wow! Thanks for this fantastic feedback. We strive to provide the best possible customer service and we're glad to hear your experience with us was no different. Thanks for choosing BMW of Cape Cod for your service needs!
"Last week I had to have my BMW towed to BMW Of Cape Cod..." Last week I had to have my BMW towed to BMW Of Cape Cod for an engine issue. They texted me when the car arrived safely which I appreciated. I received a very comprehensive video from Dustin explaining every issue he had found. I called and spoke with Corey who answered all my questions. My BMW was repaired promptly and it was spotless after having been detailed inside and out. I highly recommend BMW of Cape Cod!
Business response:
Thanks for sharing your experience with the BMW of Cape Cod service team! It was our pleasure to help you out! We appreciate your recommendations and hope to work with you again in the future!
"Maeve, the service dept. rep.who assisted me, was very..." Maeve, the service dept. rep.who assisted me, was very polite, respectful and attentive and listened carefully to my concerns and questions with respect to my vehicle. She kept me timely informed, and sought my approval, throughout the service process
Business response:
Thanks for this feedback, Chip! Maeve is such an important part of the BMW of Cape Cod service team. We are lucky to have her! We will pass along your kind comments to her. Thanks again!
BMW has a 4.8 star rating with 2,181 reviews.
BMW is closed now. It will open tomorrow at 8:00 a.m.