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BMW
- Automotive
- Hyannis, MA
About this business
Location details
500 Yarmouth Rd, Hyannis, MA, 02601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
"I am a long time BMW driver and had just moved to..." I am a long time BMW driver and had just moved to Massachusetts as my current X5 lease was expiring. I contacted BMW of Cape Cod and met Tim Muldoon by phone and worked with him virtually, due to the pandemic, on selecting a new model and ordering a 2021 X5 45e. The experience was seamless and Tim accommodated my every question, even speaking to my accountant directly. I finally met Tim when I picked up my vehicle and he and the entire staff continued to make me feel wel... read more
Business response:
Thanks for your business with us at BMW of Cape Cod! We're so glad Tim could make your whole experience seamless! We hope to work with you again in the future.
"Alfred Erdos was exceptionally helpful. At the last..." Alfred Erdos was exceptionally helpful. At the last minute he arranged a loaner and then when I needed to pickup my car early, he got that done, too.
Business response:
Thank you for the positive feedback! We're glad to hear that Alfred took great care of you throughout your experience with us, and we hope to see you next time here at BMW of Cape Cod!
"Excellent service all around scheduled appointments right..." Excellent service all around scheduled appointments right on time show room clean and comfortable I would highly recommend this dealership very smooth process thank you Ronda and Al godin
Business response:
This is a fantastic review! Thanks from the entire team at BMW of Cape Cod!
"First of all, this is not Heidi Senecal. I am Gary..." First of all, this is not Heidi Senecal. I am Gary Senecal and I drive the 2018 X5, the car that received the service. Heidi drives the 2016 X5 (different colors too). The service was wonderful and it always is, which I wrote extensively on in the first review you asked for on this servicing.. My service advisor was neither of the people you have listed below for the Service Dept. His name was Alfred Erdos and he was terrific. He walked me through everything: pre-servic... read more
Business response:
Thank you for this great feedback, Gary! We're so glad to hear you had a great experience with Alfred and he was able to answer all of your questions. We'll see you next time at BMW of Cape Cod!
"Service department was great! Alfred was friendly and..." Service department was great! Alfred was friendly and helpful. I was there for an oil change. Love going there. They are the best! Would highly recommend.
Business response:
The team at BMW of Cape Cod loves seeing great reviews! Thank you!
"Good service reps.Did not find any problems with the..." Good service reps. Did not find any problems with the service. So not much to say. The loaner we had was excellent as well, thanks
Business response:
Thank you for the kind review! We appreciate you coming to visit us here at BMW of Cape Cod and hope to see you again in the future!
"Very professional Work done on timePeople I dealt with..." Very professional Work done on time People I dealt with were courteous and took the time to accommodate my requests. Delighted with all aspects of the appointment
Business response:
We're so happy to hear this! Thank you for taking the time to leave BMW of Cape Cod a five-star review. We hope to be of service to you again in the future!
"Alfred Excellent customer service he updated me while my..." Alfred Excellent customer service he updated me while my car in services and he give me a loaner car so I can get work while my car in services thank you bmw of cape cod Great staffing
Business response:
Thank you for this great feedback! We're so glad Alfred could help you out. Thank you for being a BMW of Cape Cod customer!
"First time here as I’ve recently moved....Maeve was..." First time here as I’ve recently moved....Maeve was terrific. Minor services needed but the scheduling and responsiveness outstanding. Would not hesitate in bringing my car here in the future.
Business response:
Thank you for this great feedback! We look forward to your continued business with us at BMW of Cape Cod.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,181 reviews.
When is BMW open?
BMW is open now. It will close at 4:00 p.m.