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BMW
- Automotive
- Devon, PA
About this business
Location details
20 Lancaster Ave, Devon, PA, 19333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great service I was greeted by Darryl Tate as soon as I entered the showroom. Darryl was very helpful in finding a vehicle and took the time to listen to exactly what I was looking for. I bought a pre-owned certified vehicle which was in excellent shape. Overall I had an excellent experience and look forward to working with the dealership to provide maintenance to my vehicle and for my next purchase.
Business response:
Hello Gregory and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Darryl was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Great Purchase Experience Very good sales experience from choosing the car to test driving, ordering and finalizing the lease. Kerry knows me and is responsive to my needs. Also efficient use of time.
Business response:
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com
real nice people Drew, our salesman is a real stand up guy and a rare find in the auto sales world. we used him before and will use him again in the future
Business response:
Thank you for taking the time to write this review. We are pleased to hear that Drew was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com
Staff are always awesome! I know my vehicle is always in the best hands. I wouldn't go to any other dealership for service or sales. Staff are great to deal with.
Business response:
We wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It's important that when our customers drop their vehicle off with us, they're given the transparent and trustworthy service we know they deserve. We hope that if there's anything else you need, you won't hesitate to let us know. Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great salesperson. Very professional Communication, professionalism, and how the salesperson is willing to seek and provide information. I would definitely refer a family member or friend.
Business response:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. We hope to be of service to you again in the future. Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com
Scheduled Maintenance Charlotte my service rep took care of everything I needed within a timely fashion. Additionally added my warranty coverage to my profile so it’ll be easily found for future usage.
Business response:
Thank you for taking the time to write this review. We are pleased to hear that Charlotte was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
BMW experience. Courteous friendly service. Would. Friendly,courteous. Not pushy, relaxing atmosphere. Greg DiRocco was excellent. Greg was very knowledgeable and went out of his way to explain the qualities of owning a BMW
Business response:
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope to be of service to you again in the future. Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com
No fuss and courteous No fuss friendly upfront. All information was given and fair market value for trade in. Drew my consultant was excellent in answering all my questions.
Business response:
Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com
Wonderful service department Easy to make an appointment, very accommodating with last-minute loaner car, and not pushy about up-selling the service needs of the car.
Business response:
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,045 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.