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BMW
- Automotive
- Devon, PA
About this business
Location details
20 Lancaster Ave, Devon, PA, 19333, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great service I waited for my car to be serviced. The service was done in an efficient, professional and timely manner. I was completely satisfied with the service.
Business response:
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100 percent customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Service Review Easy to schedule, did the work in a timely manner, waiting area was easy to do a little work while I was there.
Business response:
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great service Professional, great service, follow up from the service department. Quick service. I was in and out in 5 mins during both drop off and pick up
Business response:
Thanks for your perfect review, Anisha! We're glad to hear that our team was professional and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Best Service Experience of any Dealership Ever. I recently relocated to the area. My BMW was in need of service, which turned out to be more serious than the initial reason for coming. I have bought many high-end foreign vehicles in the past, and the service department is are more important in my mind than sales. If a dealerships service department t takes care of you, I am more inclined to buy a car from that dealer knowing their follow up post-sale is responsive, kind, fast, and takes care of the vehicles rather than damag... read more
Business response:
We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at BMW of Devon was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Service review Everything was easy, on schedule, and no issues or problems with loaner car process or the vehicle itself. Jackie kept me updated on what was happening throughout the day.
Business response:
Thanks for your awesome review, David! We're very happy to hear that Jackie was of such great help to you. She takes pride in her customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
T. White Quality service is the number one reason that I go out of my way to visit BMW of Devon. I can go to any place that I choose and I choose BMW of Devon.
Business response:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
Great Service The person in charge asked if I wanted to get the car inspected while I was there which saved me an extra service trip. He also asked if I had any other concerns with car. I then asked if they would check the air conditioning.
Business response:
We cannot thank you enough for this glowing review of our service center, Peter! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com
Great services Wonderful level of service; Drew Wendle does a terrific job. Did a great job of figuring out how to match me to the right car. Good follow up.
Business response:
John, thank you so much for visiting us and for leaving such great feedback. We are so happy we could match you to the right vehicle and put you behind the wheel of your new car. We hope to see you back for scheduled maintenance or anything else we can help you with! Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com
Great Experience There was great communication from service team; members are friendly, responsive and overall seem to care in making the customer have a nice experience.
Business response:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact us or visit us if you need anything else. Sincerely, Mike Todak General Manager - mike.todak@bmwofdevon.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,045 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.