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BMW

4.8

About this business

Location details

20 Lancaster Ave, Devon, PA, 19333, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,045 reviews
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Walter's profile image
Walter 
6 years ago

great service,excellent waiting area my service writer made sure that I only need 2 tires ,not 4,and the other repairs were completed time loaner had 18 miles on it 

Business response:

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Gina's profile image
Gina 
6 years ago

Overall Awesome Experience Mike Todak was a pleasure to work with! Rick Osburg and the finance guy were also great to work with!! 

Business response:

Thank you so much, Gina! It was truly a pleasure to have you as a customer, so we're happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Best, Mike Todak General Manager - mike.todak@bmwofdevon.com 

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Raymond 
6 years ago

My New Go To BMW Service Shop Jeff my Service Advisor was great. He answered my questions on the phone and got me right in for service. The whole process was explained clearly and was very efficient. Jeff was aware of my need of my needs for local transportation back to my office, so he found me a loaner car for the afternoon. I will not hesitate to call Jeff again and will repeat my experience when talking with my friends. 

Business response:

Raymond, we are so glad we could take care of all of your needs at BMW of Devon. Thank you for giving this feedback; we will be sure to share it with the team! Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Ashlee's profile image
Ashlee 
6 years ago

Quick service Quick service, excellent communication, minimal wait time for drop off and pick up. Best experience so far out of all my car service drop offs 

Business response:

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Joseph's profile image
Joseph 
6 years ago

Great service Everything was taken care of in a professional manor. Greeted promptly and everything was explained to me.work was done in a timely manor. 

Business response:

Joseph, thank you for the feedback! We are happy to hear about your positive experience at BMW of Devon, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Tracy's profile image
Tracy 
6 years ago

Great experience! Easy, hassle-free and the sales team were great to us, especially Jim Kostack and Phil Milewski! I would definitely recommend Devon BMW! 

Business response:

Tracy, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Mike Todak General Manager - mike.todak@bmwofdevon.com 

Nata81's profile image
Nata81 
6 years ago

Kerry Simmons at Devon BMW I just leased my fourth car at BMW of Devon with Kerry Simmons. He has been my sales person for over 10 years and he always goes above and beyond my expectations. He took great care of me, made sure I was comfortable with everything before I left the lot. I would highly recommend him!! 

Business response:

Thank you for your loyalty to our dealership and for taking the time to write this review. Kerry¿¿¿s sales excellence is always consistent, and I¿¿¿m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer.Best,Mike Todak ¿¿¿ General Manager - mike.todak@bmwofdevon.com 

Eric's profile image
Eric 
6 years ago

Great Service Jacki made the process of getting the recalls on my vehicle done very easy. #1 service advisor in all of Bmw 

Business response:

Eric, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jacki does for BMW of Devon and our customers. Hope to see you again soon! Best, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com 

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Charlotte 
6 years ago

Service appointment Checking in process is expedited and handled by just a couple of people. I have been to dealers where you speak to 6 different people to say why you are there....and it can take up to 40 to check in!! 

Business response:

Charlotte, thank you for sharing this great feedback with us. We feel our service department is what makes BMW of Devon special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,045 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.