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BMW

4.8

About this business

Location details

20 Lancaster Ave, Devon, PA, 19333, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,045 reviews
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Dru's profile image
Dru 
6 years ago

Excellent service and fast Jeff Martin was great. They took care of me as soon as I walked in. My car was clean and all the service was complete. 

Business response:

We appreciate you for taking the time to give our dealership such an excellent review. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Reggie's profile image
Reggie 
6 years ago

Excellent Service Department I received a clean and well styled loaner, I was checked in by staff, seen by a service advisor and put back on the road in minutes. I really like the new check-in and online payment procedure. Probably the smoothest service visit I ever experienced. 

Business response:

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

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jlevine 
6 years ago

Great Experience! I'll be back! Had a great experience with my salesperson (Christian Tamburro). He made the process easy, found me the exact car I was looking for and got me a great deal! He also helped pull off a great surprise for my daughter's birthday! He's definitely earned my loyalty. I'll be back for my next car soon! 

Business response:

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business!Best,Mike Todak ¿¿¿ General Manager - mike.todak@bmwofdevon.com 

Andrew's profile image
Andrew 
6 years ago

Great dealership Devon Hill has a very personable and professional staff, which ultimately made the car buying experience fun for me. Thanks! 

Business response:

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Mike Todak General Manager - mike.todak@bmwofdevon.com 

Mark's profile image
Mark 
6 years ago

Great service and people. The GM and my salesman were great. I was treated well from beginning to end. I would highly recommend them. 

Business response:

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Mike Todak General Manager - mike.todak@bmwofdevon.com 

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Simone 
6 years ago

Impeccable service and communication Eric did an awesome job in explaining the service needed, keeping me updated with the progress and providing solutions and a loaner car. 

Business response:

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Kevin's profile image
Kevin 
6 years ago

Great Experience and Great Service They were quick to assess the issue and quick with resolving the issue. Provided a waiting area with internet, coffee, water, work area while I waited for service to be complete. 

Business response:

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Eric's profile image
Eric 
6 years ago

Phenomenal Service Charlotte was very helpful, accommodating and friendly. I work nights and she was able to work around my schedule to get my car serviced. Also like how detailed and accurate the diagnosis was. And how nice my car looked when I got it back. I didn’t know there was still life in the old paint of mine. Had trouble recognizing my car. Loaner was awesome too. You guys are my dealer for any of my new car needs for sure. 

Business response:

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

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Donnamarie 
6 years ago

Dealership Continues to Exceed Expectations My service technician, Joe, took care of EVERYTHING for me making it seamless. Give him a raise. While all the ST’s are great, he just exceeded my expectations. 

Business response:

Donnamarie, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,045 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.