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BMW

4.8

About this business

Location details

20 Lancaster Ave, Devon, PA, 19333, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.84,045 reviews
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Nick's profile image
Nick 
5 years ago

very professional I liked the video, sent to my phone, showing the inspection points. All involved were very professional. eighteen nineteen twenty 

Business response:

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future! Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Annie's profile image
Annie 
5 years ago

Great overall experience Warm and welcoming experience. Loaner availability as promised. Prompt updates on the work being done. Overall a good interactive experience. 

Business response:

Annie, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com 

Sudhir's profile image
Sudhir 
5 years ago

Great service Easy in and out. Very little wait during drop off and pickup. Courteous staff. Very good communication in explaining all the details. Very professional . 

Business response:

Sudhir, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100 percent satisfied with the overall experience. We look forward to working with you again! Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

Michael's profile image
Michael 
5 years ago

Friendly service Easy to work with; Well explained service needs and costs; and, very Accommodating in meeting my timing requirements. Nice job! 

Business response:

Michael, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Richard Hudak Service Manager richard.hudak@bmwofdevon.com 

James's profile image
James 
5 years ago

on line purchase was easy no hassles first time purchase was mostly online it ws smooth and efficient. took the hassles out of buying a new car. 

Business response:

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com 

Purchaser's profile image
Purchaser 
5 years ago

The quality of Customer Service and the entire buying... The quality of Customer Service and the entire buying experience, from beginning to end, surpassed even my own high expectations. I expected a level of service on par with the brand of vehicle and all it represents for a first time BMW owner. However, Kerry and the Team at BMW of Devon exceeded my expectations. It did not feel like I was buying a car and dealing with a car dealership (even though I know and understand that that's exactly what it was). Instead, the enti... read more

Business response:

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service. We hope you will give us the opportunity to help you again whenever it¿¿¿s time for your next service.Sincerely,Mike Todak ¿¿¿ General Manager - mike.todak@bmwofdevon.com 

hmshoop's profile image
hmshoop 
5 years ago

From my first call to schedule an appointment to test... From my first call to schedule an appointment to test drive an X3, Kerry was accommodating and personable. He spent time explaining the features of the car and making sure I felt comfortable in the car. The whole process, purchasing, financing and learning how to use all the features could not have been better! Thanks to Kerry, Chris and Ed, I love my new car! 

Business response:

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care.Sincerely,Mike Todak ¿¿¿ General Manager - mike.todak@bmwofdevon.com 

Elizabeth's profile image
Elizabeth 
5 years ago

Great services in every department! From beginning to end, everyone was courteous, putting a premium on customer service. And I was impressed by the safety precautions everyone observed. And my salesman, Brad Tabolinsky, is such a talented and concerned guy. Chris, your credit manager, was excellent to deal with. 

Business response:

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com 

ju_mannie's profile image
ju_mannie 
5 years ago

Fantastic & easiest car buying experience I ever had.... Fantastic & easiest car buying experience I ever had. Alex, Darryl & Chris was awesome & very thorough. Also it was a very good if not a great deal. 

Business response:

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.Sincerely,Mike Todak ¿¿¿ General Manager - mike.todak@bmwofdevon.com 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,045 reviews. 

When is BMW open?

BMW is closed now. It will open on Monday at 9:00 a.m.