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BMW
- Automotive
- Fort Wayne, IN
About this business
Location details
929 Avenue of Autos, Fort Wayne, IN, 46804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Service managers were friendly and helpful.Planned work..." Service managers were friendly and helpful. Planned work was explained and I was given an estimate on how long it would take. Work was completed to my satisfaction. Only suggestion would be to add some snacks in the waiting area to go along with the coffee.
Business response:
Thank you for your feedback! This is something we had before Covid-19 and are considering bringing it back. We appreciate your opinion and are happy to take it into consideration. Thank you for your business!
"Good professional staff made the buying decision easy...." Good professional staff made the buying decision easy. The service team also performed in a professional manner. They made buying a BMW an easy chioce
"They were super helpful and I appreciated that they we..." They were super helpful and I appreciated that they we not pushy like some dealerships are. They made sure I was getting exactly what I wanted in a Mini Cooper.
"Very professional, everyone did what they said they would..." Very professional, everyone did what they said they would do, they did it when they said they would, and they charged the price that I was given.
"Quick easy and fairThe quick red fox jumped over the..." Quick easy and fair The quick red fox jumped over the lazy brown dog The quick red fox jumped over the lazy brown dog The quick red fox jumped over the lazy brown dog
Business response:
Thank you for your review! We are so glad Mike, Scott, and Sarah were able to help you with your new vehicle! If you have additional questions, let us know!
"Devon went above and beyond to meet our needs and..." Devon went above and beyond to meet our needs and communicated well. He was amazing! We loved that we could have a loaner for the day to get some things done while our recall was taken care of. Also, LOVE that they washed and swept out the car before returning it to us!
Business response:
Thank you for your kind words regarding your interaction with Devon! Customer service is important, and I'm glad we were able to meet your expectations!
"There was an engine light that required multiple parts to..." There was an engine light that required multiple parts to repair. I’m impressed with the helpful and professional treatment by the service department. They went above and beyond the call of duty on multiple occasions. I would give them 10 stars if I could.
Business response:
Thank you for your kind words! We are so happy Devon and Jimmy could help get your car fixed and in working order!
"Kelly is amazing . Doug did a great job with my service..." Kelly is amazing . Doug did a great job with my service work and the communication was top notch. I will be back again in the future!
Business response:
We are so happy Doug was able to get your service work handled! Let us know if you need anything else!
"Love all the people that worked on my car. They kept me..." Love all the people that worked on my car. They kept me informed and ended up doing a great job with the installation of the new carbon fiber parts for my car. I also had some custom pieces that they did a great job on. Thank you to BMW of Fort Wayne, they've earned a lifelong customer!
Business response:
Thank you for coming in so we could help you with your new parts! That was a great addition to your vehicle!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 847 reviews.
When is BMW open?
BMW is closed now. It will open at 10:00 a.m.