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BMW
- Automotive
- Manchester, MO
About this business
Location details
14417 Manchester Rd, Manchester, MO, 63011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
"We had a great experience with Johnny & this dealership...." We had a great experience with Johnny & this dealership. From the very 1st inqury you guys were attentive and detailed, providing us will all the info we neded. I typically hate the process of buying vehicles & was fully prepared to walk out at the 1st sign of the "stereotypical car salesman routine." To my surprise that didn't happen at all. Because of our experience we will definitely return when its time to find a new vehicle & have already mentioned our experi... read more
Business response:
Thank you so much for this kind review! We work hard to give our customers the VIP experience and look forward to continuing to serve you!
"Best Experience At This Dealership in 12 years" I have purchased ~8 BMW's from BMW of West St. Louis. The 2 I bought this year was the best experience I have had at this dealership. Before I would go just for the great prices although the place was s circus to say the least. It seems Like Craig Suntrup has turned the place around. Congrats to him and the team.
"Can’t beat Johnny Polo! Best deals around too. I traded..." Can’t beat Johnny Polo! Best deals around too. I traded two BMW’s in for one 2020 X5. The trade in value for both cars was excellent and the cash back too. No brainer.
Business response:
Thank you for the great review!
"Allowed for an easy purchase process during COVID-19 " The Dealership was very open and communicative, we only went in person to pick up the vehicle. While we had to return the next day for some touch ups they took care of them promptly and professionally. I would be very willing to work with them again.
"Everyone was helpful and friendly. Veronica answered all..." Everyone was helpful and friendly. Veronica answered all of our questions. They made sure everything was sanitized. They were a pleasure to work with! Thanks!
"It has been a long time since I bought a car, but this..." It has been a long time since I bought a car, but this was the best way to get back in the game. Buying a Certified X5 here was such a great experience! Aziz was a wonderful partner in the process. Everyone was! I would refer anyone to this dealership.
Business response:
Good Morning! Thank you so much for the great review. Aziz does a great job and we are happy he is part of our BMW family! Please let me us know if you need anything else from us.
"Veronica was very easy to work with she made the process..." Veronica was very easy to work with she made the process go real smooth. Thank you for my new truck I really enjoy it. Thank you bmw
Business response:
Thanks for sharing your experience with us. I will make sure to share this review with the team.
"Veronic Tran gets a five star rating. I purchased a used..." Veronic Tran gets a five star rating. I purchased a used 2016 Jeep Wrangler JKU. I would not recommend purchasing a vehicle from this dearlership thru the internet and phone.
Business response:
Thanks for your review. Sorry we we're not able to get a 5 star review from you. Veronica does a great job and we appreciate your business!
"Rami Ramadan was great! He was caring through the..." Rami Ramadan was great! He was caring through the ordering and buying process, and took initiative to fix any issues that arose. Bob Whay was amazing to work with and made the paperwork - typically the hard part - easy as ever! Brandy is friendly and very responsive in service to answering any questions and giving updates. Craig Suntrup also checked in with us during the vehicle delivery, showing he really cares about the customer experience!
Business response:
Hi Alex, Thank you so much for your review on the experience you had with Rami,Brandy,Bob, and Craig! Thanks for your business and please let us know if there is anything we can do in the future!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,535 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.