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BMW
- Automotive
- Manchester, MO
About this business
Location details
14417 Manchester Rd, Manchester, MO, 63011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
"All aspects of my experience were fantastic" My salesperson Linzie Foster Jr was extremely helpful throughout and exactly what I appreciate- courteous, knowledgeable, respectful, informative. As a female experienced and capable at multiple car purchases over time, I expect nothing less and Linzie and everyone else there EXCEEDED my expectations. Steve Timmons in Finance in just as outstanding. He even found me another discount after I signed the paperwork, saving me more. I have also been getting my service there for years ... read more
Business response:
Hi Stephanie! We do our best to provide excellent customer service and excellent quality, and we're glad to hear that your experience reflected this. Thank you for choosing us as your dealership!
"Jason is awesome!" Jason went above and beyond to help me with my car process. I recently totaled my car and was told I only had 7 days to find a new car unless I wanted to pay out of pocket for a rental. My dream car is a Yukon or Tahoe, but I also enjoyed the looks of the X3 or x5. I went to one other dealership and was not impressed with the customer service. So I left and stopped by BMW of West St.Louis. Jason happened to be standing by the door with the owner, and I named them princess 1 and 2 because it was raining an... read more
Business response:
Hi there! We are so glad to hear that Jason, Bob, and Craig went above and beyond to help make your car buying experience a great one! Thank you for choosing BMW of West St. Louis as your dealership!
"Awesome Experience!" I went in to W. County BMW thinking I was just possibly gonna look at some cars and maybe either get turned down, or be asked to put down a ridiculous amount of money.. To my surprise I walked out with a wonderful low mileage awesome car after only being there a couple hours! Best car buying experience ever! Thank you so must Veronica Tran!
Business response:
Hey there! We are so glad to hear that Veronica was able to help you browse and find a vehicle that you love. Thank you for your business and we look forward to working with you again in the future!
"From Alabama to St. Louis for M3" I was so pleased with BMW of West St. Louis that I came all the way from Alabama for my M3. Great dealing with Linzie Jr. Everything was handled perfectly. This is my 4th “M Car” and these guys know what they are doing.
Business response:
Hello there Dan! Thank you so much for driving all the way from Alabama to come work with our team. We hope that you are loving your 4th M vehicle. Great choice!
"Great experience" I was in the market for a CPO vehicle and saw one on Cars.com at BMW West St. Louis. As a walked to the building a tall gentleman greeted me with a handshake and welcomed me to the dealership. Turns out it was the owner, Craig Suntrup! I have purchased a lot of cars at a lot of dealerships and this is the first time I knew who owned the place let alone being greeted by him. My salesperson Veronica Tran was also great and really went to bat for me to get me the deal I was looking for after only one negotiat... read more
Business response:
At BMW of West St. Louis, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. Enjoy your vehicle!
"Not a salesperson " I lease car every three years and from different dealerships. This is the first time i met someone who is really not a salesperson. Adam is no nosense guy. He will say it as he sees it. I had a budget to get my new lease when i met him the first time. He didnt waste my time and his time but asked me to come at the end of quarter. He reached back to me during that time and got me the deal and car i was loking for. It was M40i X3 with every package possible. Not only that, he also hooked me up with someone... read more
Business response:
We’re thrilled you were pleased with Adam's helpfulness and knowledge. Adam is one of the best at his career and your review is spot on! Thank you for the kind words about your experience!
"Got a loaner car was in and out. Very friendly " Everyone is very friendly and helpful. In and out Got everything I needed done without any issues. Was issued a loaner car so I didn't have to wait for my car because of a recall on my car also.
Business response:
Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!
"Car purchase " Great service! Very nice sales person Veronica Tran and finance manager Steven Toppins ... They both took care of us! And made sure we were happy and satisfied with our purchase.. Will recommend this dealership to friend and family for car purchases.... Thank u both
Business response:
Veronica and Steven were happy to assist you during your visit to our dealership. Thank you for choosing BMW of West St. Louis!
"Model Dealership" From a customer experience point of view West County BMW is a model of how a dealership should operate. Having a high quality product to sell definitely contributes. But I'm very impressed with the professionalism, product knowledge, and just plain down to earth friendliness of everyone I met from Craig Suntrup on down. My sales rep, Linzie Foster, is a perfect example. Knowledgeable, personable, professional, exactly the kind of man you want to work with when making a major purchase like a new BMW. I also... read more
Business response:
At BMW of West St. Louis, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. Enjoy your vehicle!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,535 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.