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BMW
- Automotive
- Manchester, MO
About this business
Location details
14417 Manchester Rd, Manchester, MO, 63011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
"Convention location, friendly knowledgeable staff. David..." Convention location, friendly knowledgeable staff. David S. made buying a new car easy, making sure I was happy. Jeff in finance made paperwork process quick and understandable.
Business response:
Thank you so much for choosing BMW of West St.Louis. Congrats on your new purchase, and let us know if we can be of any more assistance!
"Mindy was very nice and quickly checked me in. Service..." Mindy was very nice and quickly checked me in. Service was as expected, so no surprises. I will say, when paying the bill, the woman cashing out needs to wear her mask properly and not pull it down to talk. That completely negates the whole ppurpose of wearing the mask. She was nice and checked me out quickly though.
Business response:
Thank you for taking the time to share your feedback with us. Mindy works hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
"Bought 2021 X5 earlier this week. Dave Ware was..." Bought 2021 X5 earlier this week. Dave Ware was phenomenal to work with and made the entire process super easy. Would consider buying car from them again.
Business response:
Thank you so much, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at BMW of West St.Louis. Please don't hesitate to reach out if you need anything else.
"Buying a car isn't the most fun thing to do, BUT this..." Buying a car isn't the most fun thing to do, BUT this dealership tries so hard to make it stress-free. A big part of that experience was (is?) our salesperson, Veronica Tran. Not only is she professional and sincere, she is fun to work with. She has made several follow up calls to ensure we are having a great driving experience. Be sure to ask for her when you need assistance in buying your car.
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of West St.Louis . We hope you'll enjoy your new vehicle.
"I worked with Dawn discenza, They provides the best..." I worked with Dawn discenza, They provides the best customer service and experience for me. They always kept me informed immediately and was happy to assist in any way.
Business response:
Thank you so much for choosing BMW of West St.Louis. Congrats on your new purchase, and let us know if we can be of any more assistance!
"It was our first time buying a new BMW and the experience..." It was our first time buying a new BMW and the experience we had with Veronica was awesome. She made the transaction smooth and painless and the prices were unbeatable and upfront no hassle no haggle. I've owned several luxury cars and have dealt with many dealers in the past and Veronica with BMW West St. Louis was by far the most pleasant. Car was shipped and arrived in perfect condition and Veronica maintained communication and sent plenty of pictures as we bo... read more
Business response:
Thank you so much for choosing BMW of West St.Louis. Congrats on your new purchase, and let us know if we can be of any more assistance!
"Tarik was awesome, very personable and made us..." Tarik was awesome, very personable and made us comfortable, making the buying process as easy as it can be. The rest of the staff we spoke with were also very friendly and straight forward. The owner even came by and introduced himself which was also a nice touch. Finance guy was great and made the process smooth. Will definitely be the first place I check for my next car purchase. Can’t say enough good things about this dealership!! 👍😊
"Dave Ware sold me my first X5 yesterday! He found the..." Dave Ware sold me my first X5 yesterday! He found the exact car I wanted, and buying it was a painfree, pleasant experience. I’ll be back when it’s time to buy another BMW!
"Bought a new X6 on line. Veronica and rest of the team..." Bought a new X6 on line. Veronica and rest of the team did a very nice job making this a seamless experience. Highly recommend using Veronica and dealership.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,535 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.