This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Manchester, MO
About this business
Location details
14417 Manchester Rd, Manchester, MO, 63011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
"As a first-time BMW buyer, our experience working with..." As a first-time BMW buyer, our experience working with Dawn was awesome. Dawn’s professionalism and knowledge, coupled with her positive and “feel like family” attitude made our car buying process a joyful & exciting experience. Thank you Dawn and entire dealership team for an impressive customer experience. I highly recommend visiting BMW West County and seeing Dawn for your next vehicle purchase.
Business response:
Thank you so much for your wonderful review! Dawn and our team are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing BMW of West St.Louis.
"Service and support Dawn provided were excellent. The..." Service and support Dawn provided were excellent. The whole team were friendly, knowledgeable, courteous, and COVID-19 conscious. My husband and I enjoyed working with Dawn and Bob.
Business response:
Thanks for sharing your thoughts about your experience with Zach Dawn and our finance team here at BMW of West St.Louis. We appreciate your business and hope to see you again soon!
"Well, this was my first time ever purchasing a vehicle..." Well, this was my first time ever purchasing a vehicle online. I cannot say enough about Tarik Graham who is my forever salesman! The level of professionalism he displayed throughout the whole process, made it seamless. Tarik is one of a kind, and went out of his way to make sure that all my questions were answered to my satisfaction. My wife and I, flew into St Louis from New Orleans, and the dealership even arranged for someone to pick us up from the airport. When... read more
Business response:
We are very happy to hear that Tarik provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
"I was recommended by one of David's prior customers - and..." I was recommended by one of David's prior customers - and someone I trust. I contacted David - explained what I wanted and he did a great job explaining the details - the process - options - etc. Once I decided on the vehicle the dealership established a very good price and the deal was done. Outstanding customer service and just a great vibe - this is my first BMW, but I doubt it will be my last.
Business response:
Here at BMW of West St.Louis, customer satisfaction is our #1 priority. David and our team always do our best to make sure our customers leave with the car they desire! Congratulations on your new vehicle. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review and recommendation!
"I have purchased many cars from many dealers over the..." I have purchased many cars from many dealers over the years. Brandon Giganti is among the very best with whom I have ever worked. Most importantly, he knows the products well including all the details of every BMW model and the various available options. He was professional, extremely courteous and facilitated our purchase. I recommend him highly. Represents the dealership exceptionally well.
Business response:
Thank you, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brandon and our sales team here at BMW of West St.Louis. We truly appreciate your business!
"Had a great experience buying a new 2021 X5 from this..." Had a great experience buying a new 2021 X5 from this dealership. Brandon Giganti was our sales advisor and really went out of his way to get us a great deal and let us do our due diligence without any sales push.. He took care of the allocation, ordering and tracking all the way to delivery and made this a very smooth transaction. Got us a great price on the trade-in working with his GM. He and Bob Whay also made sure that we were in and out of the dealership within... read more
Business response:
Thank you, Heather, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brandon and our service team here at BMW of West St.Louis. We truly appreciate your business!
"Jeff Daniels was very courteous, informative and..." Jeff Daniels was very courteous, informative and professional. He updated me early regarding the issue with my car. He sent the video with the problem. Very helpful
Business response:
Thank you, Heather, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jeff and our service team here at BMW of West St.Louis. We truly appreciate your business!
"Veronica is a true professional. She demonstrates a high..." Veronica is a true professional. She demonstrates a high level of empathy and a real ability to understand the customer and his or her needs.
Business response:
Thank you very much for taking the time to leave us a 5 star review!
"5 STAR all the way. Amazing service start to finish...." 5 STAR all the way. Amazing service start to finish. Dawn was superb - so easy to work with, the very definition of gold standard customer service. I can’t say enough positive things about my experience. BUY YOUR BIMMER FROM DAWN AT BMW WEST STL!
Business response:
We really appreciate reviews like this! I will make sure to share this with the owners. Please let us know if there is anything else we can do for you!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,535 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.