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BMW

4.8

About this business

Location details

14417 Manchester Rd, Manchester, MO, 63011, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.83,535 reviews
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chlbgolfer1948's profile image
chlbgolfer1948 
4 years ago

"Since 1981 I have been buying and having my BMW's..." Since 1981 I have been buying and having my BMW's serviced at BMW of West St. Louis. Between my wife, children and myself we have owned more than BMW's. I never go anywhere other than this dealership. Brandy Wise, Jeff Daniels, Bandon Giganti and the boss....Craig Suntrup take a true personal interest in me as a customer. 

Business response:

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new vehicle! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! 

reneevb1's profile image
reneevb1 
4 years ago

"Brandy, helped me in an emergency to install a new..." Brandy, helped me in an emergency to install a new battery. She was most understanding and kept me informed. I rate the service at BMW 5 star. 

Business response:

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here in our service department. Please let us know if we can do anything in the future! 

msmallm2's profile image
msmallm2 
4 years ago

"I’ve never had a better experience buying a car than I..." I’ve never had a better experience buying a car than I did when I purchased my X3 from Brandon and BMW of West St. Louis. I highly recommend both the dealer and dealership, and will be sending friends and family here to buy cars in the future! 

Business response:

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new vehicle! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! 

Davidkamp's profile image
Davidkamp 
4 years ago

"Brandy did an excellent job. She was attentive and took..." Brandy did an excellent job. She was attentive and took the time to explain things to me. I Have purchased 8 bmw cars from this dealer. I’ll keep coming back so long as the good people are there. Great Job Brandy! 

Business response:

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here in our service department. Please let us know if we can do anything in the future! 

Arkansas's profile image
Arkansas 
4 years ago

"Best car buying experience ever! Only had to be at the..." Best car buying experience ever! Only had to be at the dealership for 10 mins! Did everything digitally! Brandon was very helpful and quickly got us everything we needed. 

Business response:

It's fantastic to hear that Brandon provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of West St.Louis. 

dominicimo's profile image
dominicimo 
4 years ago

"I’ve been here a few times for oil changes and quick..." I’ve been here a few times for oil changes and quick fixes. They always do a phenomenal job and take great care of me. The customer service is top notch! Mindy is who I always get to handle my service needs. She’s always on top of things and keeps me updated throughout the process. I tell everyone I know to go to BMW of west St. Louis. I’ll 100% be coming back. 

Business response:

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here in our service department. Please let us know if we can do anything in the future! 

paul.ardekani's profile image
paul.ardekani 
4 years ago

"Dave Ware is amazing to work with. Made the sales..." Dave Ware is amazing to work with. Made the sales process simple and enjoyable. Impeccable customer service and professionalism. Highly recommend for next BMW purchase and or lease 

Business response:

Thank you for your very kind review. We strive to make sure that all of our clients leave happy, and it's great to hear about your excellent experience here at BMW of West St.Louis. 

Michelle's profile image
Michelle 
4 years ago

"We went to several other dealers (BMW & other comparable..." We went to several other dealers (BMW & other comparable brands) in the St. Louis area exploring what car was right for us. We landed on the X3, and from the first time me interacted with BMW of West St. Louis on the phone, it was evident the team wanted you to have a fun, easy experience. They had the car we ended up purchasing ready to test drive when we arrived with all the features we had requested. The price was right, and we were treated like family - for us... read more

Business response:

Thank you for taking the time to share your thoughts on working with our team, Michelle. We're glad to hear Dawn and Jeff delivered such a great experience! 

Chuck's profile image
Chuck 
4 years ago

"My wife Linda and I were very pleased with our experience..." My wife Linda and I were very pleased with our experience thanks to our salesman David Schaedler. I was impressed with his quick response to my query via personal video of a particular vehicle that I had my eye on. Our buying experience was both pleasant and seamless. Thank you David, Chuck and Linda O'Leary. 

Business response:

It's great to hear that we were able to help you out, Chuck. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of West St.Louis 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 3,535 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.