BMW

4.8

Automotive
Manchester, MO

About this business

Automotive Auto Parts & Supplies Auto Repair Car Dealers

Location details

14417 Manchester Rd, Manchester, MO, 63011, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 9:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 9:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 9:00 p.m.
Sat	9:00 a.m. to 5:30 p.m.
Sun	Closed

4.83,535 reviews

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TWerner76

4 years ago

"My service experience was just what I would hope for...." My service experience was just what I would hope for. Jeff knew why I was there and what I needed as I drove in. It was raining, but I was able to drive directly into the service bay to stay dry. I waited for the service to be completed in a lounge where I got some coffee and animal crackers (gratis) and read my book until the work was done. There were a few of us in the lounge area, nicely distanced, but close enough we could do some neighborly chatting. The part ne... read more

Business response:

Thank you so much for taking the time to share your feedback with us.! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thanksing for choosing BMW of West St.Louis.

Liah_21

4 years ago

"This dealership really worked with me, especially Ms...." This dealership really worked with me, especially Ms. Veronica Tran. She was kind and patient and really helped me through the process and believed in me. I am thankful to her and greatly appreciative. This is my first car and I’m very excited. Thank you very much.

Business response:

Wow! Thank you so much for this great five-star review. We appreciate you taking the time to share this great feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Congratulations on your new vehicle!

mjarnold44

4 years ago

"David (sales) and Jeff (finance) were both outstanding...." David (sales) and Jeff (finance) were both outstanding. They both made the process easy and enjoyable! We would recommend both without hesitation to friends and family.

Business response:

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thanksing for choosing BMW of West St.Louis.

PLUS160

4 years ago

"Really liked the video review of my M3, Brandy and the..." Really liked the video review of my M3, Brandy and the rest of the service staff were friendly as ever, thank you for a great service experience!

Business response:

Thank you for choosing BMW of West St.Louis, your feedback and rating mean a lot to us. We're glad that Brandon provided such excellent customer service, and we hope to see you again!

miketwoodling

4 years ago

"Veronica was great to work with. Was buying a X3 for my..." Veronica was great to work with. Was buying a X3 for my just turned 16 year old nephew. Changed his mind 10 times on color, features and anything you could imagine. She was more patient than me and walked him through all the choices. Entire experience at dealer was pleasure. Owner even took time to check in and say hello.

Business response:

Thank you for your feedback on your recent visit to BMW of West St.Louis . I'm glad to hear that our team was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Please reach out to us if you need anything.

michellerbieri

4 years ago

"Veronica Tran was great to work with and overall a great..." Veronica Tran was great to work with and overall a great experience in purchasing a play car. Everyone seems very friendly and like they want to help you. We have been to other dealerships were it felt like our looking at their cars was an inconvenience to them. I have a Jaguar SUV that I'm considering trading in the near future and BMW West County will most likely get repeat business from us. Thanks again Veronica we will be back by year end to see you.

Business response:

Thank you for choosing BMW of West St.Louis, your feedback and rating mean a lot to us. We're glad that Veronica provided such excellent customer service, and we hope to see you again!

Hannah B

4 years ago

"Dawn was very helpful and friendly during the entire car..." Dawn was very helpful and friendly during the entire car buying experience. Felt welcomed and cared for during the whole process. Would recommend this dealership to family/friends.

Business response:

cristybatte000

4 years ago

"Veronica Tran was wonderful to work with! She made the..." Veronica Tran was wonderful to work with! She made the process very easy and very simple. Thank you for the great experience buying a car.

Business response:

bernie

4 years ago

"very clean and people where very friendlyAll the work..." very clean and people where very friendly All the work done on time. Received great service from Jeff and loaner was ready when I got there. Much better service than the BMW dealer I used in town. Glad i made the change.

Business response:

Thank you for your business and this review. We're happy to hear that our service manager was able to serve you and demonstrate our commitment to great service. We appreciate you taking the time to share your feedback with us, we will be sure to share with our team. If there is anything we can assist you with in the future, please let us know.