This profile has been claimed by the business owner or representative.
1660 E. Spring Street, Signal Hill, CA, 90755, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Quality Customer Service Dept. Care I drive 70 miles to come to LB BMW...reason, the best service reps in the business. In particular, Mr. Brian Woolverton provides superior customer support. The dealership provided a quality loaner, as the parts for my older X5 were not on hand. The parts were expedited over the weekend and my vehicle was ready, washed, and in first class condition. .Congrats to the mechanical technicians who keep my wheels rolling and operating perfectly.
Business response:
Hey, Howard, you're the best! Thanks for leaving this awesome review! We are passionate about creating exceptional experiences for our customers!
Service Technician-Zac Rojo My car was being serviced with an initial estimate of $3,100. Zac was extremely helpful in providing avenues to reduce the cost. In addition, he continuously provided updates on the status of my car. Very satisfied with Zac’s excellent display of customer service skills-professional & personable!!
Business response:
Hi, Carla, thank you for choosing us for your vehicle needs! Let us know if we can do anything else for you!
A good buying experience with Long Beach BMW I had good experience with my BMW purchase at this dealership. The staff is professional, and the facility is roomy and clean. Recommended.
Business response:
Hi, B D, Providing exceptional experiences is what we?re all about! Thanks for choosing us!
BMW review for my 528i I brought my car in on Monday, December 24, and Brian was my service representative who I first spoke with. He was professional and kind and insured me that my car would get the best service. I went inside where I proceeded to get a loaner car for the day. I was once again treated with professionalism and kindness. Brian called me several hours later to give me a price estimate and to let me know my car would be finished that day. When I return to get the car, Brian explained in detail what the problem... read more
Grrreat Service Great mechanical service. Great customer care. Customer service rep, James Saunders was helpful as well courteous. My car was ready in a timely manner and the use of a courtesy car was quick and seamless.
Marian Kressly Wonderful, speedy service. Service was completed when promised. Excellent car wash!😎
Always a great experience! I bring my BMW here for service not only for comvenience but also because they simply do a great job!
Jon Lewis and Alan at Long Beach BMW Alan gave me a great deal on my 2018 BMW X3 M40i, every time I have a question about anything, he has the answer and responds quickly. Great guy overall... if planning on purchasing a BMW, see Alan at Long Beach. Jon Lewis!! Man I’m so happy every time I bring my car in for service or just a wash.. He goes far and beyond to take care of me and my car. Great guy!! Always greets me with a big smile. Very helpful and does more than I request!
Satisfied Customer S.A. Jon Lewis is very knowledgeable. Super transparent. Very helpful. I would highly recommend requesting for Jon when you need your BMW serviced.
BMW has a 4.5 star rating with 5,756 reviews.
BMW is open now. It will close at 9:00 p.m.