BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
Select a rating
Phil's profile image
Phil 
5 years ago

Repair This dealer is fantastic. I bought my 3-series in for some repair work today and Alex Flinn was incredible. Repair cost was not to bad and the level of service was great. 

Chris Curry's profile image
Chris Curry 
5 years ago

BILL JACOBS Thank you to Mike Alwin and Bill Jacobs service for always taking care of my vehicle. 

Sharon's profile image
Sharon 
5 years ago

Repair My first BMW service at Bill Jacobs BMW was great. Had a little issue that Alex Flinn was able to figure out for me. I appreciate that he spent the time to answer my questions. 

Leon Yung's profile image
Leon Yung 
5 years ago

Jeff Hulsebus 328I service Jeff took care my 328I. Great service and professional. 

John Culkeen's profile image
John Culkeen 
5 years ago

Great service! Jeff was my Service Writer and did a fantastic job getting me in for my oil change and setting me up with a loaner vehicle. I was in and out in minutes. Great job Bill Jacobs team! 

Business response:

John, we are glad Jeff could help! We hope to be of service to you again in the future. Take care! 

Omar Samchez's profile image
Omar Samchez 
5 years ago

Mr Sanchez Best customer service I have experience in a repair facility 

Phillip's profile image
Phillip 
5 years ago

Serviced Alex Flinn has been my service guy for the past year and he has been exceptional. Can’t say enough about the dealership as a whole. It has been a great experience. 

Business response:

Hi Phillip, we appreciate your positive review about your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! 

Tahseen Osman's profile image
Tahseen Osman 
5 years ago

Great service It was enlightening to experience that was provided by Mr. Mo Ali. I commend you on employee of this caliber. Thank you and keep up the great work Bill Jacob's BMW. 

Business response:

Hi Tahseen, thank you so much for your positive comments about Bill Jacobs BMW! Please don't hesitate to reach out if there's anything additional we can do for you. 

Michael Sullivan's profile image
Michael Sullivan 
5 years ago

BILL JACOBS Great visit to service, thanks to Mike Alwin for making sure I was taken care of , I know I can always count on the Bill Jacobs team for any service needs. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.