BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.9

About this business

Location details

2495 Aurora Ave, Naperville, IL, 60540, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.93,753 reviews
Select a rating
Art C's profile image
Art C 
5 years ago

Best dealership experience I have ever had. Worked with David on my new BMW. Best experience I have ever had purchasing a vehicle. Would highly recommend the entire team at Bill Jacobs BMW! 

Business response:

Hi Art, we are very happy to have provided you with such a positive experience! Thank you so much for the recommendation, and we hope you have an amazing day! 

Sam Elayyan's profile image
Sam Elayyan 
5 years ago

Mo Ali Mo Ali is a great service advisor would recommend him to all my friends and family who own bmws. 

Business response:

Sam, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Janet Chaparro's profile image
Janet Chaparro 
5 years ago

Miss Janet I would highly recommend Mo from service. He was very knowledgeable and thorough. Awesome customer service skills. 

Business response:

Janet, we're happy you found Mo to be so knowledgeable during your experience here at Bill Jacobs BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Sophia Ali's profile image
Sophia Ali 
5 years ago

Mo Ali Service Advisor Mo is awesome . Always take care of all my service needs. 

Business response:

Sophia, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care! 

Candida Chaparro's profile image
Candida Chaparro 
5 years ago

Mo Ali Service Advisor Mo Ali was excellent. Very thorough and knowledgeable. Great service! 

Geraldine Feist's profile image
Geraldine Feist 
5 years ago

BILL JACOBS BMW Thank you to Mike Alwin for always taking the time to answer all my questions and make sure all the services I need are taken care of. 

Bob D's profile image
Bob D 
5 years ago

Great service experience Worked with Mike Collins for service and repairs on my collectible BMW. Mike was very responsive and kept me informed. Best advisor I’ve had the pleasure to work with. I was referred to Mike by Mike Alder the sales manger and another stand up guy. 

Alex Trespalacios's profile image
Alex Trespalacios 
5 years ago

Thanks Mike Collins! Thanks Mike Collins for the great service! You always go above and beyond to ensure quality service to your customers. During this devastating pandemic, Mike took the time to reach out to ensure my car service needs are met. Keep it up Mike! 

DavidM's profile image
DavidM 
5 years ago

Bill Jacobs BMW Service Great service as always. Jeff H was very proactive and helpful. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 3,753 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.