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BMW
- Automotive
- Allentown, PA
About this business
Location details
4600 Crackersport Rd, Allentown, PA, 18104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
"The employees make the dealership. Todd Simpson is ALWAYS..." The employees make the dealership. Todd Simpson is ALWAYS professional, courteous, knowledgeable, and helpful. The environment is clean and presents as professional. The only slight deficiency is one rarely finds a person when calling in - always seems to require a callback.
Business response:
Thank you for your honest feedback! We are glad to hear Todd makes your service visits easier and hope to see you again for your next appointment!
"Always a pleasure to deal with Daniels. The Staff is..." Always a pleasure to deal with Daniels. The Staff is unfailingly professional, polite and knowledgeable. Jane Billig is a very smart and caring person. She could not have done more to help us with our trade-in and new vehicle purchase.
Business response:
Thank you! We're so happy Jane and the Daniels BMW team have made this a five-star experience for you! We look forward to assisting you again in the future!
"Todd was prompt ,knowledgeable and gave me precise..." Todd was prompt ,knowledgeable and gave me precise diagnosis of what needs to get fixed. He also accommodate me in his schedule for a follow-up service.
Business response:
Thank you for taking the time to leave us your great review! We're happy Todd could help you have a five-star experience and ensure your vehicle got taken care of at Daniels BMW! We will see you at your next appointment!
"I felt like I was special everyone is always so nice and..." I felt like I was special everyone is always so nice and also very helpful !
Business response:
We appreciate you leaving us this wonderful five-star review! Thanks so much for being a Daniels BMW customer! We'll see you next time!
"Customer focused by actively listening to the customers..." Customer focused by actively listening to the customers needs and providing timely resolutions. He communicated well throught the repair and was transparent with the cost and timing.
Business response:
It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at Daniels BMW!
"Agents are alway pleasant and ready to help. I..." Agents are alway pleasant and ready to help. I appreciate getting a "Loaner" car while mine is being serviced. Vary pleased to deal with Daniels.
Business response:
Thank you for your fantastic review! See you next time at Daniels BMW!
"Unplanned tire failure was handled quickly and..." Unplanned tire failure was handled quickly and professionally by Ethan and the maintenance team. Always treated professionally with a smile. I will be setting up a return visit to repair other issues.
Business response:
Thank you for your confidence in our team, Rick! We look forward to seeing you next time at Daniels BMW!
"Courteous and professional staff (especially my rep...." Courteous and professional staff (especially my rep. Ethan), however problem of squealing brakes was not fixed. Said they could not hear and duplicate complaint but the too times since when parking car in my garage experienced exact same squealing sound.
Business response:
Thank you for taking the time to share your review. Feel free to reach out to our team again to discuss your brake issue. Thanks, Webster Lingle - Service Manager - 610-820-2987
"Daniels earned our business over other dealers in our..." Daniels earned our business over other dealers in our area by being prompt, clear and straightforward in the sales process. In less than 24hour Madeline was able to clearly answer all of our questions online and connect us with John to put together a deal that felt right. Daniels clearly wanted our business and beat the other dealers hands down. We did have a couple of snafus with the factory and the delivery was a little chaotic, but we were able to work through tho... read more
Business response:
Thank you so much for the positive feedback and congratulations on your new X7! We're thrilled to hear that Madeline, John and the rest of the team took great care of you throughout the experience and we'll be sure to let them know how pleased you are with the service they provided. Enjoy your new ride and please don't hesitate to reach out if there's anything else we can assist you with! - The Daniels BMW Team
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 3,328 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.