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BMW
- Automotive
- Allentown, PA
About this business
Location details
4600 Crackersport Rd, Allentown, PA, 18104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
"The Daniels BMW customer experience from buying,..." The Daniels BMW customer experience from buying, trade-in, service and parts is consistently very good, compared with other BMW dealers in the region. I am a 6-year customer with several BMW vehicles.
Business response:
James, Thank you for your continued support of Daniels BMW! We're glad to have you as our customer and look forward to seeing you again soon!
"Easily one of the best car buying experiences I’ve ever..." Easily one of the best car buying experiences I’ve ever had in my life. Everyone at the dealership was so friendly, polite and thoughtful. Chris in sales and Brian in finance were great to deal with and their relaxed no pressure attitude made the entire process stress free and fun. I’m confident that anyone who visits this dealership will leave with smile on their face whether they make a purchase or not.
Business response:
Wow! That's what we like to hear. Thank you for sharing your experience with Chirs, Brian, and the Daniels BMW team. We're glad we could make it stress-free and fun! Enjoy your new ride!
"Brad and Andy were a pleasure to work with. They were..." Brad and Andy were a pleasure to work with. They were very professional and provided exceptional customer service throughout the entire process. First class experience!
Business response:
Thank you for the five-star review! We're so glad to have you in the Daniels BMW family, Nyle!
"Chris Carlson, Andy Balik, Webb lingle, these are people..." Chris Carlson, Andy Balik, Webb lingle, these are people I and my wife have dealt with and have treated us as valves customers always GREAT!!
Business response:
It's always our pleasure to take care of you and your wife! Thank you for being a valued Daniels BMW customer! We'll see you next time!
"I service my M Roadster every year and meet with Ethan...." I service my M Roadster every year and meet with Ethan. Ethan is always great, never tries to upsell services, leaving the choice to me. Will alway choose Ethan when going in for service. Thanks
Business response:
Thank you for your loyal business with Ethan at Daniels BMW! It means so much that you can always count on him and we will share this awesome review with him!
"The Drivers to shopping Mall were super nice guys. Car..." The Drivers to shopping Mall were super nice guys. Car looked lovely after Service! Wish dealership was nearer as took over hour to driver there.
Business response:
Thank you, Penelope. We appreciate your honest review and rating! We are so glad you feel confident bringing your vehicle to us and we look forward to seeing you again! - Daniels BMW
"I like Daniels but today I was mad I was promised a..." I like Daniels but today I was mad I was promised a loaner car when I dropped mine off for service and they didn’t have one
Business response:
We're disappointed to read this review and understand your frustration. We value feedback and use this information to improve customer satisfaction. Please don't hesitate to reach out to us if you have additional information you'd like to share. Thank you. - Daniels BMW
"Very friendly greeters. Ethan Harbison is the best..." Very friendly greeters. Ethan Harbison is the best customer service rep — kind, friendly, honest, provides the information requested, no pressure, timely communications, and always upbeat.
Business response:
We appreciate the great feedback about Ethan and our team! Thanks for your business, from all of us here at Daniels BMW and we'll see you next time!
"Ethan provides me with excellent service, always answers..." Ethan provides me with excellent service, always answers all my questions regarding BMW service. I am very happy with the treatment I receive when I visit the Daniels dealership.
Business response:
We're so happy our team could help provide great care to your vehicle! Thank you for the awesome review! – Daniels BMW
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 3,328 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.