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BMW
- Automotive
- Florence, SC
About this business
Location details
2199 David H McLeod Blvd, Florence, SC, 29501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
"Matthew thank you so much for being so helpful with my..." Matthew thank you so much for being so helpful with my service process. You are truly a blessing! ☺️
Business response:
Thank you for choosing BMW of Florence, AB! Our Service-Team is always here to help!
"My husband & I leased a 2020 BMW X3 and our salesman, Ash..." My husband & I leased a 2020 BMW X3 and our salesman, Ash was great! He made our first lease pretty easy and answered my million questions. My husband was going to surprise me and Ash had a large red bow on the top when we arrived. I would highly recommend Ash for your car buying needs.
Business response:
Thank you for the great review. We will be sure to thank Ash for providing you with knowledgeable service. We look forward to working with you again.
"JT did a wonderful job of handling my air bag re call...." JT did a wonderful job of handling my air bag re call. He made me feel that the service was important and he was very helpful.
Business response:
Emmie, Thank you for taking the time to share your wonderful service experience with JT! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.
"FIVE STAR OF FLORENCE is my absolute go to for all..." FIVE STAR OF FLORENCE is my absolute go to for all vehicle purchases. DAQUAN CHAMBERLAIN, was AWESOME!!! He did wonderful at getting my newly AIRFORCE graduate a BMW so he would be off to a great start with his career. Ask for DAQUAN YAWL!!!
Business response:
Thank you for the positive review and rating! We are happy to know that you had a good experience with us and with the help of our team who were awesome! We hope that you will visit us again soon!
"Went above and beyond. " Of course, traveling a long distance and realizing you have a mechanical failure is not the best and jovial time to have. In the mist of my problems, Mr. Travis was able to get me in and have my car inspected and give me the results of my diagnosis quickly. No one wants to hear they have to leave there vehicle especially during a holiday weekend because it is not repairable but Mr. Joel did not stop until he found me a way to get my rental which was several towns over because all of the rental cars ... read more
Business response:
It was a pleasure to assist you. Thank you for giving us the chance to do so. Our team will be happy to learn that you appreciate their services. Be sure to let us know if there is anything else that we can do for you. Have an amazing day.
Kendrick Goodman was very helpful and I'm very satisfied with everything he did for me to get my new ride, except the cleaning people don't do a good job cleaning! :) Thanks Kendrick for all you did.
Business response:
Congratulations on your purchase, Mindy. We're glad Kendrick provided a positive buying experience with his assistance. We work hard to provide services that leave our customers feeling satisfied and positive, and we look forward to helping you with any of your needs.
I am a return customer. These folks do what they say and say what they do, not all dealerships do that today. I have also used the service department, they do a great job; all in all, this is a very professional business.
"Joel Capps is diminishing the reputation of BMW overall...." Joel Capps is diminishing the reputation of BMW overall. Disrespectful, nasty, cocky arrogant attitude! What service manager talks over clients and hangs up the phone on them, leaving them with uncertainties. Not to mention he installed a NON-BMW BATTERY IN MY CAR. BMW of Florence has lost my business, along with my family and anyone I'm associated with. I was disrespected in the utmost way! Is this the ultimate driving experience?? Lack of professionalism at it's... read more
Business response:
Hi, Thank you for bringing this to my attention and sharing this feedback about your experience with our Service Team. BMW of Florence always wants to provide excellent customer care and I would like to address this with you. Could you please contact me at the information below? Best, John Coomer General Manager jcoomer@fivestaronline.net
"Communication. Just because your a manger doesn’t give u..." Communication. Just because your a manger doesn’t give u the right to be cocky with customers. When you tell me that I don’t need to sale cars my business is booming. I took my business to Lexus in Columbia ( Jim Hudson) and bought my self a new Lexus. Best decision I ever made.
Business response:
Hello, I would appreciate the chance to speak with you regarding any interaction you had during your recent experience. Please feel free to reach out to me at your own convenience. I look forward to connecting with you. Best, John Coomer General Manager jcoomer@fivestaronline.net
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.3 star rating with 250 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.