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BMW

4.6

About this business

Location details

720 El Cajon Boulevard, El Cajon, CA, 92020, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.63,885 reviews
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Sandi M. Smith's profile image
Sandi M. Smith 
recommend  Recommended
5 years ago

I'm staying with my sister in San Diego and needed an oil change. This was my first time at this dealership getting service and they were kind and helpful. I recommend them. 

Business response:

Hi Sandi! We're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day! 

Ana Lopez-Lee's profile image
Ana Lopez-Lee 
recommend  Recommended
5 years ago

Went to BMW of El Cajon to service my vehicle for a recall part and was greeted by Daniel at the service drive thru. He practiced social distancing and had a face cover to not only protect him, but me as a customer. He was very helpful and explained the services required to my vehicle. I was in and out and had a loaner car arranged. Thank you Daniel for your excellent customer service. I highly recommend him to take care of your vehicle needs. Thank you! 

Gloria Hutchinson Palafox's profile image
Gloria Hutchinson Palafox 
recommend  Recommended
5 years ago

Prompt and courteous service. 

Business response:

Gloria, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, BMW of El Cajon 

Sarah Dano's profile image
Sarah Dano 
recommend  Recommended
5 years ago

I had the best experience! Art is the best! I was told that the car would be ready by the next day but I ended up picking it up the same day even though it needed some extra care. He also took the time to explain everything and made sure he provided the best service. Thank you! 

Business response:

Sarah, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of El Cajon. Please let us know if there is anything else we can do for you; we are more than happy to help! 

Rosemary Fitzgerald's profile image
Rosemary Fitzgerald 
recommend  Recommended
5 years ago

prompt service - friendly staff - 

Business response:

Rosemary, thanks for the recommendation and great review! Safe travels! 

Roland Roy Realica Jr.'s profile image
Roland Roy Realica Jr. 
recommend  Recommended
5 years ago

I scheduled an appointment to get my speaker and trunk fixed. From the start of the phone call til when I received my car only took about 4 days! Everything was under warranty so it was covered, but Daniel made everything feel secure by following up with me via text. I have another issue with my vehicle and won’t be hesitant to go back! 

Business response:

Hi Roland! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care! 

Randy Armstrong's profile image
Randy Armstrong 
recommend  Recommended
5 years ago

Quick, easy, and efficient. 

Business response:

Hi Randy, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! 

Gustavo Barragan's profile image
Gustavo Barragan 
recommend  Recommended
5 years ago

Very good service definitely 

Lynn Barnes's profile image
Lynn Barnes 
recommend  Recommended
5 years ago

work completed timely. service team communication is great. 

Business response:

Hi Lynn, we're happy you found our staff to be so supportive during your experience here at BMW of El Cajon. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 3,885 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.