BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.6

About this business

Location details

720 El Cajon Boulevard, El Cajon, CA, 92020, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.63,885 reviews
Select a rating
Lou Tan's profile image
Lou Tan 
recommend  Recommended
5 years ago

Brought my 2003 540i to BMW of El Cajon for an Air Bag recall. Waited for almost 2 hrs as promised! Car washed and on my way... Service Rep Michael helped me out. Satisfied customer. 

Business response:

Hi Lou, thank you so much for your positive comments about BMW of El Cajon! If you have any further questions, please give us a call. We're always happy to help! 

Osama Bandi's profile image
Osama Bandi 
recommend  Recommended
5 years ago

Great service center, everyone that I’ve interacted with there has treated me like family & taken care of my car to keep it in tip top shape! Thank you all for your care, dedication & service to provide a good experience every visit. 

Albert Lappay's profile image
Albert Lappay 
recommend  Recommended
5 years ago

I like their Customer Service Attitude. Buying a car here is easy, upfront numbers and not persistent sales rep. They give you time and space to decide unlike other dealerships. 

Paul Echeverria's profile image
Paul Echeverria 
recommend  Recommended
5 years ago

Service was good Daniel is very helpful and knowledgeable but it was a busy day and took longer than I had hoped a chance to practice my patience 

Linda Fitzgerald's profile image
Linda Fitzgerald 
recommend  Recommended
5 years ago

Just had my car serviced. Ernesto took an Uber to my house and had gloves, mask and wipes with him. He called when outside. Service department called me when done and sent Ernesto back with a nice clean car. Definitely excellent service and Ernesto was very kind as well. BRAVO ZULU!! Thank you so much!! 

Business response:

Linda, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of El Cajon! If you have any further questions, please don't hesitate to reach out! 

Carolina Mendez Necochea's profile image
Carolina Mendez Necochea 
recommend  Recommended
5 years ago

Great service department service 

Business response:

Hi Carolina, we are so happy to read such a great review about BMW of El Cajon! Thank you so much for your feedback! We hope you have a great day! 

XaXa Kroeff's profile image
XaXa Kroeff 
recommend  Recommended
5 years ago

Absolutely recommend! BMW of El Cajon has a team of very knowledgeable and considerate members, willing to help with making the correct decisions w my interest at heart. Particularly Paul was the client advisor who I worked with and helped me all the way through until I drove off with my car. Very pleasant experience! Thank you! 

Business response:

Hello, thank you for your kind review; we are happy to pass along your comments to Paul and the team here at BMW of El Cajon! Please don't hesitate to reach out if there's anything additional we can do for you. 

Trissha Perez's profile image
Trissha Perez 
recommend  Recommended
5 years ago

Great customer service with very friendly staff. 🥰 

Ed Stokes's profile image
Ed Stokes 
recommend  Recommended
5 years ago

Jon in the service department was very helpful and friendly. He exceeded my expectations. The staff arranged for my trip home and pick up when my vehicle was finished. Great place to do business. 

Business response:

Ed, we're happy to hear you had such a positive experience with our team! Thanks for taking the time to leave us this information about your recent visit. Take care! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 3,885 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.