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BMW
- Automotive
- Cedar Rapids, IA
About this business
Location details
4001 1st Ave SE, Cedar Rapids, IA, 52402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Answered all questions and informative. Very friendly...." Answered all questions and informative. Very friendly. Wait was comfortable and reasonable. Missed the coffee, but understandable given the covid distancing precautions. Very clean facilities. Thanks so much!
Business response:
Thank you for choosing Luther Park Place Motor Cars. We are very happy to hear that your service appointment went well. Not having our refreshments and snacks is very much missed by many, but our main goal is the health and safety of our customers. We do appreciate your understanding of this. We appreciate your great review and look forward to seeing you in the future. If you should have any questions or concerns, please feel free to reach out to us. Thanks again.
"Took longer than expected. Charges were less than quoted..." Took longer than expected. Charges were less than quoted which is great, but services done were not explained,and we weren't sure if our tires were rotated
Business response:
Thank you for choosing Luther Park Place Motor Cars. We appreciate your business. We do apologize that your service appointment took longer than expected. Sometimes there are unexpected occurrences that do happen during our work day, but this is something that we will make sure to communicate to our Advisors so that they can remember to relay the delay to our customers as well. We will also work with our advisors to have them go over work that is done, so that if you should have questions they can be asked right away. It is ... read more
"I bought my car online but the process was smooth, quick,..." I bought my car online but the process was smooth, quick, and easy. Communication with the salesperson and finance person was excellent. I would recommend this dealership to a friend and would purchase from them again.
Business response:
Thank you for choosing Luther Park Place Motor Cars. We are very pleased to hear that your purchase was smooth and easy! We strive to have the process go smooth and easy, but also always want our customers to feel that they understand and feel comfortable and confident with their purchase. If you have any questions or concerns, please feel free to reach out to us. Thanks again for choosing Luther Park Place Motor cars.
"The service is great, If the fee could be cheaper, it..." The service is great, If the fee could be cheaper, it will be 5 star. My BMW X5 have something bad on restrain system and airbag.
Business response:
Thank you for choosing Luther Park Place Motor Cars. We appreciate your business. We hope to see you soon. If you should have any questions, please don't hesitate to contact us.
"professional" Professional in doing the business of service. Loaner car for the few hours they worked on my car. Car was cleaned after service was completed.
Business response:
Thank you for choosing Luther Park Place Motor Cars. We are very pleased to hear that your service appointment went well and that we were able to offer you a loaner vehicle while yours was being worked on. We look forward to seeing you in the future. If you should have any questions or need any assistance, please contact us. Thanks again for choosing Luther Park Place Motor Cars.
"Elite salesman. Educated, professional, helpful, and..." Elite salesman. Educated, professional, helpful, and willing to take the extra step. Made my first time experience of purchasing a vehicle easy as can be! DJ is the greatest around and you can see his passion in sales shine through his character and demeanor!
Business response:
Thank you for choosing Luther Park Place Motor Cars. Hearing that your experience with us was great is exactly what we love to hear. We truly appreciate our customers and want only complete happiness for our customers with their experiences, service, and purchases. Thank you again for choosing Luther Park Place Motor Cars. If you should need anything, please do not hesitate to reach out to us.
"Fast, Easy, & Professional" They made it easy to set up an appointment even with COVID going on. We were able to view the different vehicles I was interested in and run numbers on both of them. Almin went through everything thoroughly so I was able to understand what was happening. They are also very accommodating for vehicle services! Highly recommend and would definitely shop here again.
Business response:
Thank you for choosing Luther Park Place Motor Cars. We appreciate you setting up an appointment and coming to see us during the COVID. Hearing that Almin was very thorough with everything is exactly what we love to hear. Our goal is to have our customers fully understand and be completely comfortable with the purchase. We are looking forward to seeing you in the future for your service needs. If you should have any questions or concerns prior, please do not hesitate to stop in or give us a call. Again, thank you for choosin... read more
"Mac in service always does an amazing job taking care of..." Mac in service always does an amazing job taking care of our Volkswagen. My wife and I really appreciate all you do for us. Thank you
Business response:
Thank you, it is our pleasure to keep your vehicle in tip-top shape!
"Sales and finance team patiently and professionally saw..." Sales and finance team patiently and professionally saw the deal through a number of twists and turns very satisfactorily from my standpoint. Great job, I look forward to a continued relationship.
Business response:
Thank you! We know you will love your new vehicle! Don't hesitate to ask if you have any questions about your new vehicle.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 4,409 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.