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BMW
- Automotive
- Cedar Rapids, IA
About this business
Location details
4001 1st Ave SE, Cedar Rapids, IA, 52402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
"I called and made an appointment with Sam Costello to..." I called and made an appointment with Sam Costello to test drive an Audi Q5 SUV. When we arrived he had one all ready for me to try. Sam went with me to show me all the appointments of the SUV. He explained everything in great detail. He even suggested I try the Q3 to make sure I was getting the vehicles I was most comfortable in. After I made a decision on the Q5 but wanted a different color he was able to find one for me with everything I wanted on it. After fillin... read more
Business response:
Thank you for purchasing your new Q5 at Luther Park Place! We are pleased to hear that you were able to purchase with confidence and all of your features on your Q5 were explained. Please let us know if you need any more assistance! Welcome to the Luther family!
"timely and convenience" new and people were professional, quick and raining out side easy entrance and exiting was a breeze. I liked the video sent from the tech after the work and explaining the service done.
"Smooth. Good intent. However it was not clear what to do..." Smooth. Good intent. However it was not clear what to do for no contact drop off and pick up. The app to pay my bill did not work and I ended up going inside. A bit more contact than I desired or expected, though I’ve always liked this dealership. When I called I was routed to an out of office til next week voice mail when I asked for help with the payment app. So I just drove in. Definitely some kinks in the process to work out here. I was told how err that every... read more
Business response:
Thank you, for having service done at Luther Park Place, sorry for the inconvenience with the app not working currently. We understand that the C19 things were a little chaotic for everyone. We hope that you will understand and come back again for service on your BMW.
"DJ was awesome. This was my first experience buying over..." DJ was awesome. This was my first experience buying over phone/web with no contact, and he made it very comfortable and easy. Is definitely but again from DJ and Park Place.
Business response:
Thank you very much for purchasing at Luther Park Place with D.J. we are pleased to hear that you had a outstanding experience with him! Please reach out to him if you need any more assistance we would be more than willing to help you!
"They were professional, helped me find the car I wanted,..." They were professional, helped me find the car I wanted, and the transaction as efficient as possible. They were friendly too. Since this was the first car I have bought in two decades, Sam was very helpful.
Business response:
Thank you for purchasing at Luther Park Place! We are pleased to hear that you received a excellent experience with Sam. Please reach out to him or any associate at Park Place if you need any more assistance. We would be more than willing to help you!
"It was fast and easy to set up my appointment online. I..." It was fast and easy to set up my appointment online. I got in right away and Chris was very pleasant and efficient. Quick service.
Business response:
We are pleased to hear that you were able to set up your appointment with no hassle and you received excellent service! Please reach out to us if you need anymore assistance!
"I came in to have my winter snow tires changed to my..." I came in to have my winter snow tires changed to my summer tires. 5 stars Here are nine more words to complete my survey.
Business response:
Thank you for having your Summer tires put on, hopefully you'll return to have you snow tires put on! We look forwards to seeing you hopefully this fall!
"Fantastic service, timely, clean. I am very picky about..." Fantastic service, timely, clean. I am very picky about my car and purchased my car at Park Place because of their great service reputation. Would highly recommend.
Business response:
Thank you Benson for picking Park Place we look forwards to seeing you next time!
"I dropped vehicle and it was taken care off. I even got..." I dropped vehicle and it was taken care off. I even got called that my vehicle was ready ahead of schedule and is used the shuttle service to pick my car
Business response:
Thank you very much for having your BMW serviced at Luther Park Place! Please come back again for service! Let us know if we can give you anymore assistance!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 4,409 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.