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BMW
- Automotive
- Cedar Rapids, IA
About this business
Location details
4001 1st Ave SE, Cedar Rapids, IA, 52402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Work performed on VW GTI" Everything was done in a very professional manner, keeping us informed each step of the process. We were informed when the part(s) arrived and progress of the work. Drop off and pick up was done in a very acceptable way.
Business response:
Thank you for sharing your experience! We're happy to help and look forward to seeing you again.
"Great service, courteous staff. Pick up and drop off went..." Great service, courteous staff. Pick up and drop off went very smoothly. Service was easy to arrange and staff were generally outstanding. Will definitely continue to use them in the future.
Business response:
Thank you, it is our pleasure to keep your vehicle in tip-top shape!
"Fabulous! My favorite part and the reason I stay is the..." Fabulous! My favorite part and the reason I stay is the service department ( hourly maintenance rate a bit high) but the service and employees that work there are great!
Business response:
Thank you so much for doing business with us! We truly appreciate you.
"I recently had a good experience with my VW Jetta. I..." I recently had a good experience with my VW Jetta. I dropped it off someone unexpectedly without an appointment due to concerns about the clutch. Mr. Miller and the rest of the staff were very accommodating.
Business response:
Thank you Andrew for your 5-star review! We hope that you visit us for any vehicle needs you have in the future!
"Due to Covid the dealership was quite empty of people but..." Due to Covid the dealership was quite empty of people but full of help for sure. We were thankful for the quiet and space for our son to run around in as well, and were greeted by many caring faces.
Business response:
Thank you Gabby for purchasing at Park Place! Children are always more than welcome to come with you to the dealership for sales or service! We are pleased to hear that you were happy with the customer service that you received from Max and Stephen.
"Had a small issue with my Audi. Called on Tuesday, got..." Had a small issue with my Audi. Called on Tuesday, got in on Wednesday and my issue was handled in two hours. I had my own ride but was offered a shuttle.
Business response:
Thank you Brian for having your Audi service at Park Place. We are pleased to hear that Josh was able to get you in so quickly so you could get back on the road. We look forwards to seeing you again!
"Autocare package" Christy Gainvors is a great advisor. Awesome addition to your service department. Recommending her to everyone. She is very educated and informative. She explained in great detail items that were found on the multi point inspection. I feel she was very honest with me.
"Best experience!" This was the best experience that I have had while servicing my F150 for many years. Maybe it has to do with their new location...but it was definitely a very personable experience with super in and out service! Thanks to Brandon for the attentive service...I will definitely keep returning!
"Average service. I don’t have anything else to report...." Average service. I don’t have anything else to report. Car was received without enthusiasm and returned fixed for the agreed price. No problems to report.
Business response:
We appreciate your review, and will use your feedback to improve our services going forward!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 4,409 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.