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BMW
- Automotive
- Cedar Rapids, IA
About this business
Location details
4001 1st Ave SE, Cedar Rapids, IA, 52402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Good experience overall" Fancy dealership comparing to others, I like the way car is dropped of at service department (self open door and just drive in). Lounge is good, but to close to reception desk, so hearing calls come in for hours was tiresome. Not many places to go around dealership, I live 1.5 hours away from it, so for long service I’m stuck sitting in the lounge. Shuttle rides are offered thou, I just don’t know where to go in Rochester. Repairs are very expensive on BMW. It’s nice when I call for an appointment- ... read more
"Fast and convenient " Done as promised and on schedule. Vehicle was clean and ready to go. Word word word word word word word word word word word Won’t fill this out again if minimum word number required.
"Superior Service and Customer Care. " Kevin Pose is aNatural delight to schedule and talk with in times of servicing our X 3. All the personnel at Park Place Motors I witnessed are ever Kind and resourceful. 5 STAR Dealership / Service department. We are Happy to be part of the FAMILY. Feels so GREAT ! Couldn’t ask for MORE. Regards. Marc and Cheryl Hadaway
"Helpful and professional " Kevin is always exceptionally helpful and willing to accommodate my crazy schedule! I do wait too long on hold when being transferred by the receptionist.
"Excellent Sales Associate" We have purchased many vehicles from Pat McGrath in the past and have always had a great experience. Our sales associate Jacob Webber exceeded our expectations with his knowledge and willingness to help us find exactly what we wanted. Jacob was patient, prompt, and thorough. I would strongly urge you to contact Jacob before looking anywhere else!
Business response:
Thank you for the chance to assist you with another vehicle! We really appreciate you taking the time to leave us this excellent recommendation. It's fantastic to hear that you've received top-notch service time and time again, and we'll be sure to let Jacob know how much you appreciated his help! If we can assist you again, please don't hesitate to call or stop by.
"Great Service" Work was completed timely manner. What was done was explained and easy to understand. Will have car serviced at this dealership next time car needs servicing.
"Prompt and courteous service" I was greeted promptly and my tire problem attended to right away. Mac explained the problem and the reasons for the solution. He offered me an immediate temporary solution until the tires I needed could be ordered. I appreciated that my car had been detailed when I returned to it. A followup call was made the following day to see if I had any questions. I was impressed with the service department.
"polite and efficient" Tim was kind and polite from the moment we arrived. He was patient with our numerous questions and with explaining everything very clearly. I highly recommend this dealership to anyone considering purchasing a new car.
"Excellent Service, Great Communication " Kevin is always honest & trustworthy when handling service for our BMW. His communication is excellent & I appreciated the loaner car! Tim saw I was waiting for my car to be brought around when picking it up and without skipping a beat, pulled it around for me. Phenomenal service, friendly staff always!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 4,409 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.